Kimora Rideau
Pensacola,FL
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Tutor
Grade Potential Tutoring-florida
05.2024 - Current
- Promoted critical thinking skills by encouraging students to analyze information and solve problems independently
- Implemented creative instructional techniques to address the unique challenges faced by students with learning differences.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Team Member
CAVA-Pensacola, FL
02.2023 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
Sales Associate
Bed Bath & Beyond-Pensacola, FL
06.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
Team Member
Culver's-Pensacola, FL
06.2021 - 12.2021
- Contributed to team success by completing jobs quickly and accurately.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Worked multiple stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Bachelor's degree - Allied Health Sciences Pre-Physical Therapy
Florida A&M University
Tallahassee, FL05-2027
Skills
- Sales
- Customer service
- Phone etiquette
- Public Speaking
- Cash register
- Communication skills
- Restaurant experience
- Medical terminology
- Customer service
- Microsoft Office
- Cash handling
- Computer skills
- POS system operations
- Conflict resolution
Timeline
Tutor
Grade Potential Tutoring-florida
05.2024 - Current
Team Member
CAVA-Pensacola, FL
02.2023 - 05.2023
Sales Associate
Bed Bath & Beyond-Pensacola, FL
06.2022 - 03.2023
Team Member
Culver's-Pensacola, FL
06.2021 - 12.2021
Bachelor's degree - Allied Health Sciences Pre-Physical Therapy
Florida A&M University
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