Kimoya Cummings
New Rochelle,NY
Summary
Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration within over the years.
Overview
5
5
years of professional experience
Work History
Unit Clerk
Sutton Park Nursing Home
09.2021 - Current
- Prepared admissions charts and scanned records.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information and directed calls.
- Arranged discharges and patient transportations.
- Interacted with customers by phone, email or in-person to provide information.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Carried out front office duties utilizing data entry skills in framework of medical database.
Cashier
DeCiccos And Sons
01.2019 - 11.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Did Some College&return To Finish - Business of Administration
The College of Westchester
White Plains, NY08.2024
High School Diploma -
New Rochelle High School
New Rochelle, NY06.2019
Skills
- Staff mentoring
- Coin counting
- Training and mentoring
- Customer service skills
- Teamwork skills
- Preparing Charts
- Faxing Orders
- Scheduling Labs
- Retrieving Medical Records
- Medical Recordkeeping
- Taking Client Histories
- Patient Health Information Access
- Teamwork and Collaboration
- Scheduling Tests and Procedures
- Office Coordination
- Payment Scheduling and Collection
Timeline
Unit Clerk
Sutton Park Nursing Home
09.2021 - Current
Cashier
DeCiccos And Sons
01.2019 - 11.2020
Did Some College&return To Finish - Business of Administration
The College of Westchester
High School Diploma -
New Rochelle High School
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