Kimoya Cummings
Summary
Hardworking and reliable employee with background working in the healthcare field helping others and providing excellent customer service. Highly organized, proactive, punctual and work well within team settings.Also experienced leader with strong background in guiding teams and aim to achieve company goals .
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Anchor Pharmacy
Decatur, GA
04.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Collected co-payments or full payments from customers.
Unit Clerk
Sutton Park Nursing Home
New Rochelle, NY
09.2021 - 02.2024
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Assisted with medical coding and billing tasks.
- Processed medical insurance claims and payments.
- Consistently met deadlines when completing tasks such as filing documents or inputting data into the hospital''s system.
Front Desk Receptionist
Guarito Manor
New Rochelle, NY
06.2016 - 08.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, check in and check out process for patients .
Education
Graduate Certificate -
Atlanta Medical Assistant School Atlantic Station
Atlanta, GA07.2025
Associate of Business Administration -
The College of Westchester
White Plains, NY08.2023
High School Diploma -
New Rochelle High School
New Rochelle, NY06.2019
Skills
- Customer Service skills
- Scheduling labs
- Teamwork and collaboration
- Payment scheduling and Collection
- Faxing Orders
- Retrieving Medical Records
- Pharmacy ethic's
- Resolving customer issues
- Staff leadership
Certification
Certified Clinical Medical Assistant
CPR Certification
Timeline
Pharmacy Technician
Anchor Pharmacy
04.2024 - Current
Unit Clerk
Sutton Park Nursing Home
09.2021 - 02.2024
Front Desk Receptionist
Guarito Manor
06.2016 - 08.2020
Graduate Certificate -
Atlanta Medical Assistant School Atlantic Station
Associate of Business Administration -
The College of Westchester
High School Diploma -
New Rochelle High School