Kimps Gourdet

Proven to enhance guest satisfaction at Pink Shell Beach Resort & Marina, I leveraged my expertise in guest relations and complaint handling to resolve issues effectively, ensuring a memorable stay. By conducting thorough inspections, I played a pivotal role in maintaining the resort's reputation for excellence, embodying a strong work ethic and a deep understanding of the tourism industry. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.