Malia Kane
Hazlehurst,MS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Hotel Manager/ Hotel Front Desk Receptionist
Quality Inn Hotel
Hazlehurst, MS
10.2022 - 06.2023
- Greeted guests upon arrival, answered inquiries and provided information about hotel services.
- Processed payments for guest accounts, accepted cash or credit cards as payment.
- Responded to customer complaints and addressed issues promptly and professionally.
- Maintained accurate records of occupied rooms, reservations and cancellations.
- Conducted daily audits of cash drawers ensuring accuracy of funds on hand and reconciling discrepancies if any found.
- Handled telephone inquiries regarding availability of rooms, prices, facilities, directing calls accordingly.
- Handled incoming mail and faxes; distributed appropriately within the organization.
- Updated computer systems with guest information accurately while maintaining confidentiality of data.
Inside Sales Representative
Copiah Supply Inc
Hazlehurst, MS
06.2023 - 09.2023
- Provided customers with product information, pricing and availability.
- Solicited feedback from customers on product features and service levels.
- Maintained detailed records of customer interactions, orders and account status updates.
- Followed up on pending orders and inquiries in a timely manner.
- Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
- Contributed ideas for improving internal processes related to sales operations.
- Collaborated with other departments to ensure successful implementation of sales initiatives.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Expedited customer orders for quick delivery and to promote satisfaction.
- Consulted with customers to aid selection and purchase of products that met needs.
- Produced sales documents, finalized deals and filed records.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Education
Associates in Visual Communication - 3D Modeling And Rendering
Austin Community College
Austin, TX05.2014
Skills
- Effective Communication
- Guest Relations
- Payment Collection
- Computer Literate
- Proficient in Microsoft Word, Microsoft Software and Quickbooks
- Quick and Eager to learn
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Inside Sales Representative
Copiah Supply Inc
06.2023 - 09.2023
Hotel Manager/ Hotel Front Desk Receptionist
Quality Inn Hotel
10.2022 - 06.2023
Associates in Visual Communication - 3D Modeling And Rendering
Austin Community College
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