Kimti Bhakta
Humble,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Luxury Inn & Suites
06.2019 - Current
- Managed complex reservation systems, ensuring accurate bookings and room assignments while maintaining high occupancy rates
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly to maintain positive hotel reputation
- Coordinated with housekeeping and maintenance teams to ensure rooms met quality standards, contributing to guest satisfaction
- Implemented efficient cash handling procedures, reducing errors and improving financial accuracy in daily transactions
- Devised and executed creative solutions for guest complaints, offering tailored complimentary services to maintain high satisfaction rates
- Prepared comprehensive quarterly reports and assessments for hotel owners, providing crucial insights for strategic decision-making and performance improvement.
Consultant Sales Trainee
Progressive Insurance
06.2023 - 03.2024
- Demonstrated insurance policies in effort to show potential buyers benefits and advantages and encourage purchases
- Drove sales growth by identifying customer needs and tailoring policy recommendations, consistently exceeding team targets and boosting overall revenue
- Fostered strong team synergy, contributing to group sales objectives while enhancing personal performance through shared best practices and mutual support
- Developed creative upselling strategies, showcasing product benefits aligned with client requirements to maximize sales opportunities and customer satisfaction
- Provided exceptional customer service, actively listening to client concerns and offering tailored solutions to build trust and long-term relationships.
Seasonal Sales Associate
Marshall's and Homegoods
09.2021 - 08.2022
- Processed customer transactions with accuracy and promoted store credit card and loyalty programs
- Ensured merchandise was properly prepared and displayed to align with company standards, driving sales and customer interest
- Supported merchandising efforts and helped maintain store visual appeal during high-traffic seasons.
Retail Sales Associate
Designer Shoe Warehouse
03.2021 - 08.2021
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices
- Optimized product displays to boost sales, managed promotions, and coordinated deliveries, contributing to team's daily sales targets
- Fostered teamwork by assisting colleagues with sales tasks, while maintaining expertise in store policies and customer service protocols
- Meticulously arranged merchandise and signage, enhancing visual appeal and effectively promoting overstock items to drive customer engagement
- Provided comprehensive product information via phone, supporting customer inquiries and facilitating informed purchasing decisions.
Education
BBA - Finance
The University of Texas - San Antonio
San Antonio, TX12.2025
High School Diploma -
Providence Catholic School
San Antonio, TX05.2017
Skills
- Customer Relationship Management (CRM)
- Sales Strategy & Execution
- Product Demonstration & Promotion
- Retail Operations & Merchandise Management
- Client Needs Assessment & Upselling
- Sales Goal Achievement & Revenue Growth
- Strong Written & Verbal Communication
- Quality Assurance
- Continuous Improvement
- Go-to-Market Strategies
- Microsoft Office & Web Technologies Proficiency
- Team Leadership & Collaboration
- Adaptability & Problem Solving
Certification
Property and Casualty Insurance License, Texas Department of Insurance, 2023
Timeline
Consultant Sales Trainee
Progressive Insurance
06.2023 - 03.2024
Seasonal Sales Associate
Marshall's and Homegoods
09.2021 - 08.2022
Retail Sales Associate
Designer Shoe Warehouse
03.2021 - 08.2021
Front Desk Receptionist
Luxury Inn & Suites
06.2019 - Current
BBA - Finance
The University of Texas - San Antonio
High School Diploma -
Providence Catholic School
Similar Profiles
ABHILASH VALIYA VEETILABHILASH VALIYA VEETIL
Front desk operator at Royal Inn & Suites, Royal Inn & Suites HotelFront desk operator at Royal Inn & Suites, Royal Inn & Suites Hotel
Chastine Ann Elgarico BelardeChastine Ann Elgarico Belarde
Cluster Groups & Events Senior Manager at Crowne Plaza Deira/Crowne Plaza Jumeirah/Holiday Inn Al Maktoum/Staybridge Suites Al Maktoum/Holiday Inn Express Safa Park/Holiday Inn Express Dubai Airport/Holiday Inn Express JumeirahCluster Groups & Events Senior Manager at Crowne Plaza Deira/Crowne Plaza Jumeirah/Holiday Inn Al Maktoum/Staybridge Suites Al Maktoum/Holiday Inn Express Safa Park/Holiday Inn Express Dubai Airport/Holiday Inn Express Jumeirah
Galadreal BankheadGaladreal Bankhead
Salon Owner/Operator at Kuhlchr Luxury Salon SuitesSalon Owner/Operator at Kuhlchr Luxury Salon Suites