Kimyatta Woods
Philadelphia,PA
Summary
Results-driven student support specialist with a strong foundation in academic advising and effective communication. Demonstrated success in resolving complex student issues, leading to higher satisfaction and retention. Strategic hiring manager with expertise in talent acquisition and process automation, enhancing team performance and aligning recruitment with organizational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Recruiting Manager
Greater Beginnings Learning Center
Philadelphia, USA
09.2019 - Current
- Spearheaded full-cycle recruitment by sourcing, interviewing, selecting, and onboarding qualified candidates across childcare, administrative, and instructional roles.
- Evaluated applicants through structured interviews and skills assessments to ensure hiring alignment with organizational needs.
- Prepared, managed, and maintained employee documentation including hiring packets, onboarding records, and training verification.
- Facilitated new-hire orientation, ensuring staff comprehended company policies, expectations, and workplace culture.
- Maintained HR records and staffing reports, documenting hires, terminations, credential expiration dates, and compliance materials.
- Enhanced the company website and social media presence to foster community engagement and strengthen the employer brand.
Family Coach (HR-Aligned Student & Family Support Specialist)
Agora Cyber Charter School
King of Prussia, USA
08.2011 - Current
- Functioned in a role parallel to employee relations by providing conflict resolution, coaching, and communication support for over 250 families annually.
- Ensured compliance with school policies regarding attendance, documentation, academic requirements, and testing expectations.
- Mentored and trained incoming staff, facilitating onboarding through skill building, shadowing, and procedural guidance.
- Coordinated with cross-functional teams (administration, support services, counselors) to address student and family needs effectively.
- Managed sensitive communications and maintained accurate records, logs, and case documentation.
- Assisted with event coordination (graduation, field trips, community engagement events), contributing to a positive organizational culture.
- Achieved the highest performance rating for seven consecutive years for excellence in communication, support, and documentation accuracy.
Seasonal Guest Advocate / Cashier
Target
Philadelphia, USA
10.2019 - 07.2021
- Achieved high productivity by swiftly processing cash, credit, debit, and voucher payments for customers.
- Resolved technical issues with cash registers, card scanners, and printers.
- Packaging items and effectively bagging purchases to minimize merchandise breakage.
- Performed daily cleaning of counters and conveyor belts to ensure a hygienic shopping environment.
- Executed daily recovery tasks to keep areas clean and organized for optimal efficiency.
Marketing & Enrollment Assistant
Agora Cyber Charter School
King of Prussia, USA
08.2018 - 07.2019
- Enhanced prospective student engagement by acting as a knowledgeable school representative and clearly articulating the benefits of the online learning model.
- Improved enrollment conversion by advising applicants on program choices, facilitating admissions paperwork, and ensuring a smooth onboarding process.
- Reinforced the applicant pipeline by serving as the main contact, providing prompt assistance, and addressing inquiries impacting enrollment decisions.
- Expanded community outreach by organizing impactful enrollment events in Philadelphia and nearby regions, resulting in steady lead generation.
- Met established targets for scheduling and ensuring attendance at information sessions, directly contributing to overall enrollment.
Seasonal POS Associate
Kohl's
Philadelphia, USA
10.2018 - 03.2019
- Enhanced store performance by promoting loyalty programs and encouraging credit card applications among customers.
- Processed cash, checks, debit, and credit card payments accurately using the Point-of-Sale system.
- Acquired knowledge of various departmental roles to provide coverage and ensure continuous store operations.
- Restocked and reorganized checkout areas to maintain a professional appearance and facilitate last-minute purchases.
Student Support Specialist
Hardy Williams Charter School
Philadelphia, USA
09.2005 - 08.2011
- Delivered individualized support and coaching to students, encapsulating strong communication, conflict resolution, and documentation skills.
- Conducted regular parent conferences, creating detailed progress reports and tracking student success using school systems.
- Developed instructional materials and maintained comprehensive records adhering to state and school compliance standards.
- Facilitated staff collaboration and supported school-wide initiatives, reinforcing effective workplace communication.
Education
IT Customer Support Certificate -
Graduate Philadelphia / Skills Plus / Accenture
Philadelphia, PA12.2023
Human Resource Management Essentials -
Penn Foster Career School
Scranton, PA03.2023
Medical Assistant Certificate - Medical Assistant
Thompson Institute
Philadelphia, PA05.1996
Some College - Physical & Health Education
Norfolk State University
Norfolk, VA05.1991
High School Diploma -
Woodrow Wilson High School
Camden, NJ06.1988
Skills
- Talent recruitment and screening
- Interviewing techniques
- HR administrative support
- Compliance monitoring
- Documentation management
- File management systems
- Google Workspace proficiency
- Microsoft Office expertise
- HR documentation and administration
- Applicant screening tools
- Record management strategies
- Microsoft Office Suite skills
- Learning management systems
- Customer relationship management platforms
- Employee relations strategies
- Conflict resolution techniques
- Performance coaching methodologies
- Training facilitation skills
- Mentorship capabilities
- Workplace culture development
- Engagement support initiatives
Certification
- Human Resource Management Essentials, Penn Foster Career School, 03/2023
- IT Customer Support Certificate, Graduate Philadelphia / Skills Plus / Accenture, 12/2023
- Medical Assistant Certificate, Thompson Institute
Websites Profiles
LinkedIn, http://www.linkedin.com/in/kimyatta-woods
References
References available upon request.
Timeline
Seasonal Guest Advocate / Cashier
Target
10.2019 - 07.2021
Recruiting Manager
Greater Beginnings Learning Center
09.2019 - Current
Seasonal POS Associate
Kohl's
10.2018 - 03.2019
Marketing & Enrollment Assistant
Agora Cyber Charter School
08.2018 - 07.2019
Family Coach (HR-Aligned Student & Family Support Specialist)
Agora Cyber Charter School
08.2011 - Current
Student Support Specialist
Hardy Williams Charter School
09.2005 - 08.2011
IT Customer Support Certificate -
Graduate Philadelphia / Skills Plus / Accenture
Human Resource Management Essentials -
Penn Foster Career School
Medical Assistant Certificate - Medical Assistant
Thompson Institute
Some College - Physical & Health Education
Norfolk State University
High School Diploma -
Woodrow Wilson High School