Kim Chu
Pinole,Ca
Summary
Highly effective management professional emphasizing innovation and creativity in solving complex problems.
Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results.
Seasoned Operations Manager who excels at streamlining operations to decrease costs and promote organizational efficiency.
Management professional versed in all aspects of operations management, from scheduling and finance to production and marketing. Possesses exceptional communication, organizational and presentation capabilities.
Versatile and innovative management professional skilled at seeing the “big picture” while still also focusing on the details. Expertise in business development and streamlining processes and systems. Seasoned operation management dedicated to bringing organizations to the next phase of growth and development. Diligent and motivated to improve processes, streamline operations and increase revenue.
Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results.
Seasoned Operations Manager who excels at streamlining operations to decrease costs and promote organizational efficiency.
Management professional versed in all aspects of operations management, from scheduling and finance to production and marketing. Possesses exceptional communication, organizational and presentation capabilities.
Versatile and innovative management professional skilled at seeing the “big picture” while still also focusing on the details. Expertise in business development and streamlining processes and systems. Seasoned operation management dedicated to bringing organizations to the next phase of growth and development. Diligent and motivated to improve processes, streamline operations and increase revenue.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Store Manager
Walgreens
13751 San Pablo Ave San Pablo Ca 94806
03.1999 - Current
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Completed store goals performance reviews each quarter, offering praise and recommendations for improvement.
- Helped earn the company 80% customer satisfaction ratings on website by engaging employees to ask customers feeback through 1-800.
- Reduced overtime by 15% by scheduling based on daily duty.
- Established project control procedures such as project forecasts and cash flow projections.
Inventory/Invoicing Controler
Rubber Stampede
967 Stanford Ave Berkeley Ca 94507
06.1997 - 03.1999
- Conducted [Analysis type] analysis and incorporated findings by [Action taken].
- Established and maintained [Number] vendor partnerships.
- Helped earn the company [Number]% customer satisfaction ratings on [Website] by [Action taken].
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Completed [Number] performance reviews each quarter, offering praise and recommendations for improvement.
Education
MBA - Accounting
University of Phoenix
San Jose, CA2006
Bachelor of Science - Business Management
Holy Names University
3500 Mountain Blvd Oakland CA 946192002
Associate of Arts - Business Management
Laney College
Oakland, CA1998
Skills
- Cost reduction strategies
- Project planning and development
- Budgeting and forecasting
- Customer relations specialist
- Process improvement
- Sales background
- Detail-oriented
- Performance evaluations
- Management information systems
- Work flow planning
- Superb time management skills
- Quality assurance and control
Certification
PTCB-Pharmacy Technician Certification Board
CA Pharmacy Technician
CA Pharmacy Technician
Timeline
Store Manager
Walgreens
03.1999 - Current
Inventory/Invoicing Controler
Rubber Stampede
06.1997 - 03.1999
MBA - Accounting
University of Phoenix
Bachelor of Science - Business Management
Holy Names University
Associate of Arts - Business Management
Laney College