Raseel Kina
Kansas City,MO
Summary
Experienced in troubleshooting computer and network hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
Nonprofit Organization Director
Thunder In The Desert
2020.03 - Current
- Trained and guided team members (20) in occasional events for local communities.
- Creating and managing online classes, interacting, and following up with online students, and customer account operations efficiently.
- Promoted a culture of transparency within the organization by regularly sharing updates on progress toward strategic goals with all relevant partners.
- Interacted well with the community to build connections and nurture relationships.
Pastoral Associate
Skyline Church
2018.01 - 2020.01
- Developed strong relationships with parishioners through regular home visits, pastoral counseling, and community outreach activities.
- Volunteered in overseas locations and in various roles.
- Organized and led weekly Bible study sessions and conducted weekly prayer meetings and public events among Arabic and Chaldean communities.
Media Operations Engineer
IHOPKC
2014.10 - 2017.09
- Enhanced media streaming quality by optimizing encoding profiles and bit rate configurations.
- Support development and implementation of the System and equipment performance of the 24/7 video streaming broadcast.
- System weekly maintenance and Improved system efficiency by diagnosing and resolving technical issues promptly.
- Maintained documentation and resources regarding problem resolution for reference in future instances.
Student
IHOPU
2014.01 - 2017.06
- Received Christian biblical training in the fields of missions, theology and prayer ministries.
- Developed and maintained relationships with the ministry partners.
- Joined business development meetings and supported market outreach plans to improve the ministry effectiveness.
Radio Communications Engineer
Ministry Of Health - Iraq
2013.01 - 2013.09
- Supervision, maintaining & improvising the radio communications at Emergency Coordinator Center at the medical operation directorates and health ministry.
- Maintaining the Radio equipments of towers and dispatcher units.
- Optimized signal transmission for improved clarity and reliability with advanced troubleshooting techniques.
- Developed custom training materials for end-users, facilitating a better understanding of communication systems functionality.
Communications Expert
United Nations – Office For Project Services
2011.10 - 2012.04
- Streamlined internal communication processes, improving team collaboration and productivity.
- Supervising & improvising the installation of Radio and GPS system in 115 Ambulances in the area.
- Provide assistant in testing the completed radio system and reporting the result to the supervisor.
- Monitoring & evaluation the installation of CAD/AVL system
Radio Communications Specialist
Motorola Communications
2010.01 - 2010.08
- Improved radio communication efficiency by implementing advanced technological solutions.
- Enhanced system reliability by maintaining and troubleshooting radio equipment.
- Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
- Completed inspections, followed maintenance schedules and completed repairs.
IT Technician & Site Engineer - Iraq
JPI
2007.04 - 2009.09
- Supervised a team of 15 members (technicians and assistants).
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Improved VSAT systems performance by designing, installing, implementing, and maintaining.
- Improved system performance by troubleshooting and resolving hardware, software, and network issues.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Documented support interactions for future reference.
Education
Diploma - Bible Studies
International House of Prayer University
Kansas City, MO05.2017
Bachelor of Science - Computer Engineering Technology
Software And Computer Engineering
Iraq06.2001
Skills
- Hardware Installation
- Desktop Technical Support
- Application Installations
- Software Deployment Management
- Network Maintenance
- User Training
- Technical Support
- Data Recovery
- Remote Support
- Network Security
- Staff Supervision
- Leadership Development
- Financial Management
- Team Building
Languages
English
Full Professional
Arabic
Native or Bilingual
Chaldean
Professional Working
Kurdish
Elementary
Timeline
Nonprofit Organization Director
Thunder In The Desert
2020.03 - Current
Pastoral Associate
Skyline Church
2018.01 - 2020.01
Media Operations Engineer
IHOPKC
2014.10 - 2017.09
Student
IHOPU
2014.01 - 2017.06
Radio Communications Engineer
Ministry Of Health - Iraq
2013.01 - 2013.09
Communications Expert
United Nations – Office For Project Services
2011.10 - 2012.04
Radio Communications Specialist
Motorola Communications
2010.01 - 2010.08
IT Technician & Site Engineer - Iraq
JPI
2007.04 - 2009.09
Diploma - Bible Studies
International House of Prayer University
Bachelor of Science - Computer Engineering Technology
Software And Computer Engineering
Similar Profiles
Anthony SozaAnthony Soza
High School Football Coach at Desert Vista Thunder FootballHigh School Football Coach at Desert Vista Thunder Football
Janae MartinJanae Martin
Teacher at Thunder Bay Junior High SchoolTeacher at Thunder Bay Junior High School
Jamie ClairJamie Clair
Registered Nurse, Critical Care Unit at Thunder Bay Regional Health Sciences CenterRegistered Nurse, Critical Care Unit at Thunder Bay Regional Health Sciences Center