Kina Hopkins
Brown Deer
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Skilled multitasker with superior work ethic and good teamwork, and problem-solving skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Guest Service Advocate
Target
09.2023 - Current
- Delivered friendly service and offered expert support in every interaction.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Cashier
Goodwill
08.2021 - 08.2021
- Sales Floor Associate; organizing sales floor and making it easy for customers to find what they’re looking for, and answer questions that customers may have about Goodwill or donations.
- Cashier; building relationships with customers, and accurately ringing up sales transactions
Opener
Rockin' Jump
03.2021 - 08.2021
- Host birthday parties; serve food, ensure that everything runs smoothly, welcome guests, and answer questions.
- Patrol jumpers; make sure that rules are being followed, and jumpers are safe.
- Front Desk; check people in, hand out wristbands, and answer any questions guest may have
Intern
Wisconsin Anti-Violence Effort
06.2020 - 08.2020
- Completed five weekly training on Wisconsin gun laws and skill-building activities.
- Worked with other interns to plan and execute large-scale virtual campaign.
Education
No Degree - Political Science
University of Wisconsin - Milwaukee
Milwaukee, WI05.2026
High School Diploma -
Brown Deer High School
Brown Deer, WI05.2022
Skills
- Social Media Sites
- Outstanding Communication Skills
- Team Collaboration
- Telephone Etiquette
- Complex Problem-Solving
- Interpersonal and Social Skills
- Strategic Planning
- Guest Inquiries
- Refunds and Exchanges
- Identification Checks
- Cleaning and Sanitizing
Timeline
Guest Service Advocate
Target
09.2023 - Current
Cashier
Goodwill
08.2021 - 08.2021
Opener
Rockin' Jump
03.2021 - 08.2021
Intern
Wisconsin Anti-Violence Effort
06.2020 - 08.2020
No Degree - Political Science
University of Wisconsin - Milwaukee
High School Diploma -
Brown Deer High School
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