Kindell Wallace
Harrisburg,AR
Summary
Proven Patient Care Technician from St. Bernard’s Heart & Vascular, adept in data entry and stress tolerance, significantly enhanced patient satisfaction and streamlined nurse workflows. Excelled in compassionate care, problem-solving, and maintaining HIPAA compliance, contributing to a consistent, high-quality healthcare environment.
Overview
2
2
years of professional experience
Work History
Patient Care Technician
St. Bernard’s Heart & Vascular
06.2022 - Current
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided outstanding customer service, addressing inquiries and resolving issues promptly.
- Managed difficult conversations with compassion and professionalism, helping deescalate tense situations while maintaining a focus on finding resolutions.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
Education
High School Diploma -
Brookland High School
Brookland, AR05.2022
Skills
- Patient Observation
- Data entry proficiency
- Stress Tolerance
- Customer Service
- Problem-Solving
- Registration and Admissions
- Information Collection
- Work Quality Evaluation
Timeline
Patient Care Technician
St. Bernard’s Heart & Vascular
06.2022 - Current
High School Diploma -
Brookland High School
Similar Profiles
Billie MilesBillie Miles
Relief Teacher (Secondary & Primary) at Immaculate Heart College & St Bernard’s Primary SchoolRelief Teacher (Secondary & Primary) at Immaculate Heart College & St Bernard’s Primary School
Bianca HernandezBianca Hernandez
Medical Office Specialist at HCA @ St. David's Heart & Vascular/Austin HeartMedical Office Specialist at HCA @ St. David's Heart & Vascular/Austin Heart
THERESA ROGERSTHERESA ROGERS
Physician Assistant at St Francis Heart and Vascular InstitutePhysician Assistant at St Francis Heart and Vascular Institute
Frances EnnisFrances Ennis
Transition and Resource Math Teacher at Harrisburg School DistrictTransition and Resource Math Teacher at Harrisburg School District
Brittany Rashawn StringerBrittany Rashawn Stringer
Office Manager at Jonesboro Pediatric Dental GroupOffice Manager at Jonesboro Pediatric Dental Group