Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KINDRA VILLARREAL

Seguin,TX

Summary

Personable and dedicated customer service representative with extensive experience. Solid team player with an upbeat, positive attitude, and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Proactive, enthusiastic, and results-oriented, with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses.

Overview

17
17
years of professional experience

Work History

Bank Teller

Prosperity Bank
Seguin, TX
06.2022 - Current
  • Adhere to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Build and maintain customer relationships through quality, personalized interactions.
  • Assist customers with account inquiries and updates.
  • Use a strong knowledge of banking products and services to confidently educate customers about features, benefits, and pricing.
  • Offer every customer exceptional service by remaining friendly, and professional during every transaction.

Department Manager/Team Associate

WAL-MART
Seguin, USA
02.2020 - 05.2022
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Ticket, arrange and display merchandise to promote sales

GM Support Manager

WAL-MART
Seguin, USA
10.2016 - 07.2017
  • Resolve customer complaints regarding sales and service
  • Guide staff on how to handle difficult and complicated sales.
  • Coordinate employees to specific duties

Customer Service Manager

WAL-MART
Seguin, USA
07.2012 - 10.2016

Cashier

WAL-MART
Seguin, USA
07.2008 - 07.2012

Education

Bachelor of Arts (B.A.) - Applied Mathematical Sciences

TEXAS STATE UNIVERSITY
SAN MARCOS, TX
05.2011

Skills

  • Customer service
  • Account management
  • Regulatory compliance
  • Team collaboration
  • Problem-solving
  • Time management

References

  • Misuki Nagay-Sanchez, Bank Teller, Prosperity Bank, (830) 305-1675, mnagay1289@gmail.com, Co-Worker/ Close Friend
  • Maricella Sanchez, Team Lead, Caterpillar, (830) 305-1702, msj5712@gmail.com, Close Friend
  • Byanka Covarrubias, Safety Specialist, San Antonio River Authority, (832)335-2381, Byanka.Covarrubias@gmail.com, Close Friend
  • Wesley Metting, Sales Development, Prosperity Bank, (210) 973-9273, wesley.metting@prosperitybankusa.com, Former Bank Manager Supervisor

Timeline

Bank Teller

Prosperity Bank
06.2022 - Current

Department Manager/Team Associate

WAL-MART
02.2020 - 05.2022

GM Support Manager

WAL-MART
10.2016 - 07.2017

Customer Service Manager

WAL-MART
07.2012 - 10.2016

Cashier

WAL-MART
07.2008 - 07.2012

Bachelor of Arts (B.A.) - Applied Mathematical Sciences

TEXAS STATE UNIVERSITY

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KINDRA VILLARREAL