Kinea Johnson
Lexington,KY
Summary
Dynamic leader with proven team motivation and problem-solving skills honed at Maple Street Biscuit Company. Excelled in customer service management and cash handling, significantly enhancing team efficiency and customer satisfaction. Demonstrates exceptional decision-making capabilities and a positive attitude, driving results and fostering a culture of achievement and resilience. Trustworthy and dependable, Extremely dedicated to succeeding.
Overview
9
9
years of professional experience
Work History
Shift Leader
Maple Street Biscuit Company
2023.06 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Peer Support Specialist/Intern
Addiction Recovery Care
2022.07 - 2023.01
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
Home Health CNA
Private Household
2015.02 - 2017.04
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
Peer Support Specialist - Addiction Counseling
The Millard College
Louisa, KY01.2023
High School Diploma -
Lincoln County High School
Stanford, KY05.2000
Skills
Positive Attitude
Cash Handling
Team Leadership
Problem-Solving
Customer service focus
Decision-making capabilities
Flexible Schedule
Team motivation
Customer Service Management
Conflict Resolution
Timeline
Shift Leader
Maple Street Biscuit Company
2023.06 - Current
Peer Support Specialist/Intern
Addiction Recovery Care
2022.07 - 2023.01
Home Health CNA
Private Household
2015.02 - 2017.04
Peer Support Specialist - Addiction Counseling
The Millard College
High School Diploma -
Lincoln County High School
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