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Kineta Gross
Retail Operator, Freelance Merchandiser, Freelance Cleaner, Housekeeper
Monroeville,AL
Summary
My goal is to join an interactive organization that offers me a constructive workplace for communicating and interacting with customers and different people.
Versatile team member offering over [1] years of experience handling tasks smoothly and efficiently.
Adapts well to changing processes, programs and team requirements.
Eager to contribute to growing company.
Talented Merchandiser well-versed in stocking merchandise and planning promotional displays.
Demonstrated success in collaborating with store and advertising management to create and deploy successful merchandising strategies for seasonal and promotional needs.
Offering 1-year background marketing products within stores to maximize product profitability.
Devoted Merchandiser knowledgeable about products and eye-catching display strategies.
Organized, hardworking and focused on driving sales through optimized merchandising.
Proven success in planning and multitasking to accomplish challenging targets.
Determined professional with dedication to hard work and team player attitude.
Offers strong inventory management and product packaging abilities.
Punctual and focused with physical strength to accommodate lifts up to 50 pounds.
Skilled in unloading trucks, moving merchandise and stocking shelves.
Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating grocery merchandise.
Physically fit and active.
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way.
Upbeat and friendly team player with a good attitude and willingness to take on any task.
Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency.
Industrious and dedicated with talents in team leadership and motivation.
Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Self-starting Custodian with team player mentality.
Skilled at staying on task and meeting deadlines.
Results-driven Freelance Custodian excels in any position or environment using solid skills and past experience.
Collaborates with others to meet deadlines and goals.
Communicates effectively with co-workers and customers.
Structured Freelance Custodian enthusiastically completes cleaning tasks and offers skills in light maintenance.
Multitasking and attentive individual willing to work any available shift.
Excellent team worker who cooperates to complete large jobs quickly. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas.
Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks.
Focused on always producing high-quality and professional results.
Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas.
Proficient in operating equipment, handling chemicals and restocking supplies.
Custodian adept at completing work orders efficiently and on time.
Identifies and reports safety hazards and major repair needs to department supervisors.
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service.
Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas.
Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths.
Dedicated to welcoming customers and providing comprehensive service.
In-depth understanding of sales strategy and merchandising techniques.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
6
6
Certifications
1
1
Language
Work History
Freelance Merchandiser
Shiftsmart
Monroeville, AL
12.2021 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Stocked designated items on shelves, end caps and displays.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Managed timely and effective replacement of damaged or missing products.
- Stocked shelves to match planogram images and instructions.
- Updated merchandise pricing to match new values and special promotional rates.
- Kept work areas neat, clean and free from debris.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Greeted customers and directed to requested products.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Stocked shelves, racks and cases with new or transferred merchandise.
Freelance Janitor
Shiftsmart
Monroeville, AL
12.2021 - Current
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Reported vandalism or other damage to property to supervisor.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained floor cleaning and waxing equipment.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Retail Operator
Imex Communications
Monroeville, AL
02.2021 - 04.2021
- The duties I performed as a Retail Operator while working at Imex Communications included:
- Providing professional support and advice for customers
- Keeping track of all calls I made and the call details
- Providing quality care and services for customers and my employer, and my fellow employees.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Informed customers of current store promotions to encourage additional sales purchases.
- Increased sales and customer satisfaction through personalized servicing.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Assisted customers with prompt and polite support in-person and via telephone.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Housekeeping Attendant
Best Western Hotels and Resorts
Monroeville, AL
06.2020 - 06.2020
- The duties that I performed as a housekeeper while working at Best Western included:
- Performed cleaning duties to maintain hotel rooms such as making beds, replenishing linens, cleaning rooms and halls, and vacuuming
- Kept storage areas and carts well-stocked, clean, and tidy
- I carried linens, towels, toilet items, and cleaning supplies, using a wheeled cart
- Emptied wastebaskets, empty and clean ashtrays, and transported other trash and waste to disposal areas
- Swept, scrubbed, waxed, or polished floors, using brooms, mops, or powered scrubbing waxing machines
- Providing professional support and help to guests, employers, and employees
- Provided friendly service to guests
- Cleaned windows
- Took out trash
- Disinfected (area or items, rooms, bathrooms, counters, equipment)
- Janitors, Cleaners, Except Maids and Housekeeping Cleaners
- Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
- Performed rotation cleaning by steam cleaning carpets and draperies.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Cleaned and stocked minibars with necessary beverages and supplies.
- Provided laundering services for guests by washing, drying and hanging laundry.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Responded to requests from patrons for linens and toiletries.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Kept building entryway glass clean and polished for professional presentation.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Delivered and retrieved items on loan to guests such as ironing boards, cots and irons.
House Cleaning
Monroeville, AL
01.2012 - 07.2017
- I am capable of these abilities:
- Clean and supply bathrooms
- Clean floors by sweeping, mopping, scrubbing and vacuuming
- Gather and empty trash, and clean windows, and mirrors using soapy water or other cleaners, sponges, or squeegees
- Dust furniture, walls, machines, and equipment
- Mow & trim lawns & shrubbery using mowers, hand, & power trimmers
- Clear debris from the grounds.
Education
General High School
Skills
Merchandising
Stock management
Retail merchandising
Stocking
Shelving of products
Retail materials management
Performance improvement
Product restocking
Customer Response
Facilities maintenance
Bloodborne Pathogen training
Problem-Solving
Organization and Time Management
Dependable and Responsible
Planning and Coordination
First Aid/CPR
Written Communication
MS Office
PPE Compliance
Flexible and Adaptable
Decision-Making
Skilled housekeeper
Lawn mowing
HAZMAT knowledge
Chemical cleaners
Organization
Self-Motivated
Teamwork and Collaboration
Critical Thinking
Good Telephone Etiquette
Active Listening
Training and Development
First Aid and CPR
Data Entry
Cleaning procedures
Exceptional time management skills
Customer relationships
Safety processes and procedures
Reliable and punctual
Markdown procedures
Price tagging and shelf labeling
Marketing and advertising
Client communication
Attention to Detail
Mopping
Cleaning
Dusting
Sweeping
English
Customer Service
Detail Oriented
Vacuuming
Certification
Bloodborne Pathogens Infectious Disease Control Best Practices / Precautions
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Accomplishments
- Resolved product issue through consumer testing.
Software
Data Entry
Google Docs
Microsoft Word
Microsoft Excel
Troubleshooting
System Specifications
Computer applications
Interests
Computer Programming
Software Developer
Data Analyst
Customer Service Manager
Custodian
JavaScript
Python
Coding
Caregiving
Caregiver
Sales Receptionist
IT Specialist
CNA
Nurse
Nurse Assistant
Nurse Aid
Home Health Aide
Personal Care
Certified Nursing Assistant
Physical Therapy
Registered Nurse
Clinic
Elderly Care
CPR
Licensed Nursing Assistant
Housekeeping
Unlicensed Assistive Personnel
Home Healthcare
HHA
Scheduling
Elderly Care
Merchandiser
Janitor
Custodian
C
Perl
Ruby
C#
PHP
Kotlin
Mopping
Sweeping
Vacuuming
Dusting
Cleaning Experience
Detail Oriented
Disinfectant
Customer Service
Ability to Lift 40 Pounds
Certificates
Bloodborne Pathogens CPR/ AED/ First Aid Certificate Healthcare - CPR/AED Certificate
September 2022 to September 2023This Certificate of Completion is presented to Kineta Gross in recognition of successful completion in:
Bloodborne Pathogens Infectious Disease Control Best Practices / Precautions
The above-mentioned Student is now certified in the above-mentioned course by demonstrating proficiency in the subject by passing the examination in accordance with the Terms & Conditions of the National CPR Foundation - Valid for 1 year. Course administered in accordance with the 2015 ECC/ ILCOR and AHA guidelines.
ID#: BE32714B
Completion: September 17,2022Instructor: Paul J. Scruton
Course Provided By: NationalCPRFoundation
September 2022 to September 2024This Certificate of Completion is Presented to Kineta Gross in recognition of successful completion in:
CPR / AED / First-Aid(Adult / Child / Infant / Choking)
AED / Injury & Universal Precautions
The above-mentioned Student is now certified in the above-mentioned course by demonstrating proficiency in the subject by passing the examination in accordance with the Terms & Conditions of the National CPR Foundation - Valid for 2 years. Course administered in accordance with the 2020 ECC/ILCOR and AHA® guidelines.
ID#: 6AF1F5E3
Completion: September 27, 2022Instructor: Paul J. Scruton
Course Provided By: NationalCPRFoundation
September 2022 to September 2024This Certificate of Completion is presented to Kineta Gross in recognition of successful completion in:
Healthcare - CPR / AED(Adult / Child / Infant / Choking)Automated External Defibrillator (AED)
The above-mentioned Student is now certified in the above-mentioned course by demonstrating proficiency in the subject by passing the examination in accordance with the Terms & Conditions of the National CPR Foundation - Valid for 2 years. Course administered in accordance with the 2020 ECC/ILCOR and AHA® guidelines.
ID#: E3B4C43E
Completion: September 27, 2022Instructor: Paul J. Scruton
Course Provided By: NationalCPRFoundation
Timeline
Bloodborne Pathogens Infectious Disease Control Best Practices / Precautions
09-2022
Freelance Merchandiser
Shiftsmart
12.2021 - Current
Freelance Janitor
Shiftsmart
12.2021 - Current
Retail Operator
Imex Communications
02.2021 - 04.2021
Housekeeping Attendant
Best Western Hotels and Resorts
06.2020 - 06.2020
House Cleaning
01.2012 - 07.2017
General High School