King Allsop
The Patty Wagon
Valley Village,CA
7
years of professional experience
Results-driven retail and operations leader with 3+ years of management experience leading high-performing teams, increasing sales, delivering exceptional customer experiences, and optimizing daily operations. Proven ability to coach employees to exceed sales goals, build customer loyalty, improve operational efficiency, and drive revenue growth in fast-paced environments. Experienced in KPI management, inventory control, merchandising, hiring, employee development, cash management, and conflict resolution. Passionate about developing strong teams while consistently achieving business objectives.
Work History
Manager
3 Years 2 Months- Led daily store operations while driving sales growth and ensuring exceptional customer service.
- Coached team members on upselling techniques and customer engagement to maximize average transaction value.
- Monitored daily sales performance and adjusted staffing and promotions to achieve revenue goals.
- Built relationships with repeat customers, increasing customer loyalty and retention.
- Managed cash handling, register balancing, and end-of-day reconciliation.
- Trained employees on sales techniques, product knowledge, and customer service standards.
- Motivated staff through performance coaching and recognition to improve productivity.
Operating Manager
3 Years 3 Months- Developed sales strategies that increased customer traffic and repeat business.
- Analyzed weekly sales reports and identified opportunities to improve profitability.
- Managed inventory levels to reduce waste while maintaining product availability.
- Negotiated vendor pricing to improve profit margins.
- Oversaw merchandising and promotional initiatives that increased customer purchases.
- Directed daily business operations while maintaining high customer satisfaction scores.
Automotive Detailer
2 Years 6 Months- Operated advanced cleaning equipment, enhancing efficiency in auto detailing processes.
- Developed relationships with clients to understand specific needs and enhance service delivery.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Trained new team members on effective detailing techniques and safety protocols.
Education
Associate of Arts - Business Management
- Black Student Association Member
- Extracurricular Activities: Chess
High school or equivalent
- 3.5 GPA
- Extracurricular Activities: Football
- Chess Club Member
Skills
Retail Sales Leadership
Sales Coaching & Development
Revenue Growth
KPI & Performance Management
Customer Experience
Customer Retention
Upselling & Cross-selling
Team Leadership
Hiring & Onboarding
Employee Training
Performance Coaching
Retail Operations
Store Operations
Inventory Management
Merchandising
Cash Handling
Cash Reconciliation
Opening & Closing Procedures
Scheduling
Labor Management
Conflict Resolution
Loss Prevention Awareness
Vendor Relations
Process Improvement
Operational Excellence
Microsoft Office
Education
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Timeline
Manager
The Patty Stop
05.2023 - CurrentRead More
Operating Manager
The Patty Wagon
04.2023 - CurrentRead More
Automotive Detailer
TriniGlo
06.2019 - 12.2021Read More
North Hollywood Senior High School
High school or equivalent
Read More
Pasadena City College
Associate of Arts from Business Management
Read More