GARRETT TAYLOR
Morrow,USA
Overview
10
10
years of professional experience
Work History
Server Trainer
Taco Mac
Atlanta, GA
07.2021 - 06.2026
- Train and mentor new servers.
- Supervised and supported servers during shifts to ensure high-quality service delivery.
- Monitored employee performance and service standards to maintain operational excellence.
- Assigned sections and seating rotations to optimize guest experience.
- Coordinated communication between servers, hosts, bartenders, and kitchen staff to enhance workflow efficiency.
- Monitor table turnover and dining room flow.
- Ensure proper opening and closing procedures are completed.
- Maintain cleanliness and organization of the dining area.
- Assisted with scheduling and shift coverage.
Operations Manager
Fedex
Austell, GA
05.2020 - 08.2025
- Implemented daily KPI board tracking for scan rates and on-time departures, enhancing team accountability and performance visibility.
- Developed hands-on training module for new hires on trailer handling and equipment checks, improving onboarding effectiveness.
- Introduced spot-audit process for hourly scans, enabling quick identification of missing scan behaviors and fostering compliance.
Assistant Manager
Stone Mountain Grill
Charlotte, NC
03.2016 - 04.2020
- Managed daily shift operations
- Trained staff and conducted first-person interviews to enhance team capabilities and ensure proper fit.
- Resolved customer issues
- Optimized scheduling to align staffing levels with business needs and improve service efficiency.
- Compiled daily sales reports to track revenue trends.
- Conducted cash reconciliations each shift with register tapes, closing daily discrepancies immediately.
- Prepared and submitted nightly sales and labor summaries for general manager to support accurate payroll forecasting.
- Executed cash handling procedures to ensure accurate transactions. and bank deposits
Education
GED -
Tarbeel Challenge Academy
Skills
- Training
- Customer relations
- Performance monitoring
- Scheduling
- Leadership
- Food Safety
- Cash management
- Inventory management
- Sales
- Bilingual
Languages
- English, Native
- Spanish, Native
Timeline
Server Trainer
Taco Mac
07.2021 - 06.2026
Operations Manager
Fedex
05.2020 - 08.2025
Assistant Manager
Stone Mountain Grill
03.2016 - 04.2020
GED -
Tarbeel Challenge Academy