King Osei
Forney,TX
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Technician
Forney ISD-North Forney High School
Forney, TX
05.2024 - 05.2025
- Troubleshot issues and repaired hardware on computer devices.
- Operated front-end customer service with student and staff technology related issues.
- Utilizied a helpdesk ticketing software to resolve user tickets.
- Monitored technology inventory and supplies.
- Established critical thinking skills to provide accurate solutions student and staff issues.
Cashier/Courtesy Clerk
Brookshires
Forney, TX
06.2023 - 05.2024
- Improved cashhandling and multitasking in a fast paced environment.
- Provided excellent customer service while promoting loyalty programs and store deals to increase sales.
- Proactively assisted co-workers with store tasks for smooth operations.
- Adapted to proficiently working a large team environment.
- Performed regular cleaning duties to uphold store standards.
Cashier/Grocery Stocker
JF African Market
Mesquite, Texas
12.2021 - 04.2023
- Learned to work in a service job, deal with consumer interactions, and improved my problem solving skills.
- Improved leadership skills by training incoming workers into their positions.
- Learned to count money efficiently & assist customers with quick pace and diligence.
- Accepted cash and credit card payments, issued reciepts and provided change.
- Answered customer questions and provided store information.
- Stayed professional and kept working and providing customer service as my priority.
Education
High School Diploma -
North Forney High School
Forney, TX05-2025
Skills
- Technical support
- Customer service
- Team collaboration
- Problem solving
- Cash handling
- Time management
Affiliations
- Student Council
- Student Technician
- Journalism Club
Accomplishments
- Dual Enrollment Honor Roll
Certification
- Google IT Support
Timeline
Student Technician
Forney ISD-North Forney High School
05.2024 - 05.2025
Cashier/Courtesy Clerk
Brookshires
06.2023 - 05.2024
Cashier/Grocery Stocker
JF African Market
12.2021 - 04.2023
High School Diploma -
North Forney High School