Kingsley Benefo
The Bronx,NY
Overview
11
11
years of professional experience
Work History
Information Security Analyst
AnnieMac Home Mortgage
NJ, USA
12.2020 - 02.2023
- Monitored and analyzed security events and incidents.
- Conducted risk assessments and vulnerability scans.
- Developed and implemented security policies, procedures, and controls.
- Installed, configured, and maintained security tools such as firewalls, intrusion detection systems, and antivirus software.
- Investigated security incidents, conducted forensic analysis, and documented findings to prevent future incidents.
IT AUDITOR
UNFI
Colorado, USA
08.2018 - 11.2020
- Accessed IT infrastructure.
- Evaluated IT controls.
- Conducted risk assessments.
- Performed compliance audits.
- Conducted cybersecurity audits.
- Reported findings.
- Provided assurance to management.
- Stayed updated with emerging IT risks.
Relationship Officer
Fidelity Bank Ghana
Accra, Ghana
03.2014 - 02.2018
- Built and maintained relationships with clients to understand their financial needs and objectives.
- Provided personalized financial advice and solutions tailored to each client's goals.
- Assisted clients with account management, transactions, and inquiries.
- Identified opportunities to cross-sell or upsell products and services to clients.
- Conducted financial assessments and reviews to ensure clients' portfolios were aligned with their objectives.
- Resolved client complaints or issues in a timely and professional manner.
- Collaborated with other departments, such as wealth management or investment teams, to deliver comprehensive financial solutions.
Sales Ambassador
Fidelity Bank GHANA
Accra, Ghana
06.2012 - 03.2014
- Promoted the brand or company's products or services to potential customers.
- Built and maintained positive relationships with customers to enhance brand loyalty.
- Provided information about products or services, answered questions, and addressed customer concerns.
- Actively engaged with customers to understand their needs and preferences.
- Demonstrated product features and benefits to potential customers.
- Assisted customers with purchasing decisions and completed transactions.
- Participated in sales events, promotions, and marketing campaigns to drive sales.
- Collected feedback from customers and relayed it to the company to improve products or services.
- Kept up to date with product knowledge, industry trends, and competitor offerings.
Timeline
Information Security Analyst
AnnieMac Home Mortgage
12.2020 - 02.2023
IT AUDITOR
UNFI
08.2018 - 11.2020
Relationship Officer
Fidelity Bank Ghana
03.2014 - 02.2018
Sales Ambassador
Fidelity Bank GHANA
06.2012 - 03.2014