Overview
Work History
Timeline
Generic

Kingsley Benefo

The Bronx,NY

Overview

11
11
years of professional experience

Work History

Information Security Analyst

AnnieMac Home Mortgage
NJ, USA
12.2020 - 02.2023
  • Monitored and analyzed security events and incidents.
  • Conducted risk assessments and vulnerability scans.
  • Developed and implemented security policies, procedures, and controls.
  • Installed, configured, and maintained security tools such as firewalls, intrusion detection systems, and antivirus software.
  • Investigated security incidents, conducted forensic analysis, and documented findings to prevent future incidents.

IT AUDITOR

UNFI
Colorado, USA
08.2018 - 11.2020
  • Accessed IT infrastructure.
  • Evaluated IT controls.
  • Conducted risk assessments.
  • Performed compliance audits.
  • Conducted cybersecurity audits.
  • Reported findings.
  • Provided assurance to management.
  • Stayed updated with emerging IT risks.

Relationship Officer

Fidelity Bank Ghana
Accra, Ghana
03.2014 - 02.2018
  • Built and maintained relationships with clients to understand their financial needs and objectives.
  • Provided personalized financial advice and solutions tailored to each client's goals.
  • Assisted clients with account management, transactions, and inquiries.
  • Identified opportunities to cross-sell or upsell products and services to clients.
  • Conducted financial assessments and reviews to ensure clients' portfolios were aligned with their objectives.
  • Resolved client complaints or issues in a timely and professional manner.
  • Collaborated with other departments, such as wealth management or investment teams, to deliver comprehensive financial solutions.

Sales Ambassador

Fidelity Bank GHANA
Accra, Ghana
06.2012 - 03.2014
  • Promoted the brand or company's products or services to potential customers.
  • Built and maintained positive relationships with customers to enhance brand loyalty.
  • Provided information about products or services, answered questions, and addressed customer concerns.
  • Actively engaged with customers to understand their needs and preferences.
  • Demonstrated product features and benefits to potential customers.
  • Assisted customers with purchasing decisions and completed transactions.
  • Participated in sales events, promotions, and marketing campaigns to drive sales.
  • Collected feedback from customers and relayed it to the company to improve products or services.
  • Kept up to date with product knowledge, industry trends, and competitor offerings.

Timeline

Information Security Analyst

AnnieMac Home Mortgage
12.2020 - 02.2023

IT AUDITOR

UNFI
08.2018 - 11.2020

Relationship Officer

Fidelity Bank Ghana
03.2014 - 02.2018

Sales Ambassador

Fidelity Bank GHANA
06.2012 - 03.2014

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Kingsley Benefo