Summary
Overview
Work History
Education
Skills
Timeline
Generic
Rosaline Arrey

Rosaline Arrey

PFLUGERVILLE,Texas

Summary

Authorized to work in the US for any employer. Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Information Security Analyst

Samsung Aus, Samsung
Austin , TX
04.2022 - Current
  • Monitored use of data files and regulated access to protect secure information.
  • Conducted security audits to identify vulnerabilities.
  • Monitored computer virus reports to determine when to update virus protection systems.
  • Administered and monitored firewalls, intrusion detection systems and anti-virus software to detect risks.
  • Worked with other teams to enforce security of applications and systems.
  • Educated and trained users on information security policies and procedures.
  • Analyzed network traffic and system logs to detect malicious activities.

Borrower Services Representa, Celink - Aus
, TX
01.2021 - 03.2022
  • My role involved receiving inbound calls from borrowers asking ques/ons about their loan
  • I also processed payment towards these loans, assisted with changing addresses as well as with with documenta/on
  • Call Center Customer Service Representa3ve, Maximum/CDC Vaccina3on
  • Hotline Project
  • Kforce - Aus/

05.2020 - 09.2021
  • Ensured that US ci/zens received the most up to date informa/on so that they were able to schedule and obtain their COVID-19 Vaccina/on
  • This was done by taking ownership of every interac/on to partners with each caller to relay loca/ons and details to ensure comple/on of the task
  • I remained responsible for following CDC Guidance and informa/on to assist callers who had ques/ons regarding COVID-19, vaccina/ons available and the process and informa/on needed to resolve concerns regarding the vaccines and requirements.

Case Manager

Maofu Home Health Care Services
, Aus
03.2019 - 04.2019
  • Here, I worked to facilitate pa/ent care by assessing pa/ent needs, evalua/ng treatment op/ons, crea/ng treatment plans, coordina/ng care, and gauging progre

Endeavors
El Paso, TX
03.2017 - 02.2018
  • I worked closely with team members to deliver project requirements, develop solu/ons, and meet deadlines
  • Created agendas and communica/on materials for team mee/ngs.

Data Entry Clerk

SWR
04.2014 - 07.2016
  • Database entry of new and updated customer and account informa/on
  • I Prepared source data for computer entry by compiling and sor/ng informa/on
  • Established entry priori/es, processed customer and account source documents by reviewed data for deficiencies.

Education

Bachelors of Arts in English, Department 3.7 GPA - Supply Chain Management

Austin/ Community College
Austin, TX
2018

Skills

  • Case Management
  • Intake Experience
  • Mo/va/onal Interviewing
  • Microsoc Office
  • Supervising experience
  • Customer service
  • Computer skills
  • Management
  • Agile
  • Scrum
  • Jira
  • Cer3fica3ons and Licenses
  • Cer/fied ScrumMaster (CSM)
  • PML
  • SQL

Timeline

Information Security Analyst

Samsung Aus, Samsung
04.2022 - Current

Borrower Services Representa, Celink - Aus
01.2021 - 03.2022

05.2020 - 09.2021

Case Manager

Maofu Home Health Care Services
03.2019 - 04.2019

Endeavors
03.2017 - 02.2018

Data Entry Clerk

SWR
04.2014 - 07.2016

Bachelors of Arts in English, Department 3.7 GPA - Supply Chain Management

Austin/ Community College
Rosaline Arrey