KINGSLEY KOTEY
Bridgeport,CT
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Library Student Worker
Housatonic Community College
Bridgeport, CT
08.2023 - 08.2024
- Assisted patrons with locating materials and providing basic information about library services
- Organized bookshelves, returning books to their proper places
- Helped patrons check out and return library materials using the automated system
- Cataloged new acquisitions into the library's database
- Compiled lists of resources available in the library collection
- Provided technical assistance with computers and other equipment in the library
- Performed basic maintenance tasks such as dusting shelves and restocking supplies
- Answered patron inquiries via phone, email, or in person regarding library policies and procedures
- Processed interlibrary loan requests for patrons seeking materials not held at the local branch
- Provided support for special events hosted by the library such as author visits or workshops
- Located requested books on shelves for library patrons.
Help Desk Intern
Housatonic Community College
Bridgeport, CT
05.2024 - 07.2024
- Always maintained confidentiality regarding sensitive users’ information
- Developed knowledge base articles for frequently asked questions
- Monitored server performance and responded to alerts when necessary
- Fielded help desk client questions and fulfilled requests
- Supported customers with password resets
- Provided support related to hardware, software, and network issues (Reformatting hard drives and learning BIOS settings)
- Coordinated with other departments to ensure customer satisfaction
Mentor
ACCESS Educational Service
Bridgeport, CT
08.2024 - Current
- Provide STEM curriculum for Robotics or
- E-Sports programs
- Take attendance and actively engage with the students
- Supporting ACCESS mission and STEM programs
- Participate in training, meetings, and orientation
- Assisting in developing weekly lesson plans using the STEM curriculum
- Manage activity pace, communicate student needs, maintain curriculum integrity
- Collaborate with team members to ensure project success
- Perform other duties such as teaching and guiding students in coding and robotics operation.
the President
SCSU Office
New Haven, CT
Presidential Ambassador
10.2024 - Current
- Represent the Office of the President at key university events such as panel discussions, guest speaker sessions, and campus-wide events, providing logistical and operational support to enhance productivity
- Serve as an ambassador of the university, engaging with distinguished guest speakers, dignitaries, alumni, and donors, while embodying and promoting the institution’s mission
- Attend monthly career and professional development sessions to expand knowledge and support career growth.
Education
Bachelor of Science - Computer Science
Southern Connecticut State University
08.2024 - Current
Master’s degree - cyber security
Southern Connecticut State University
New Haven, CT 08.2024 - Current
Associate of Science - science, Computer Information Systems Programming
Housatonic Community College
Bridgeport, CT 08.2022 - 08.2024
Skills
- Debugging abilities
- HTML
- CSS
- Project Management
- Database Development
- Microsoft SQL Server
- Programming in Python
- Programming in Linux
- SQL knowledge
- Adobe Photoshop, Illustrator, And InDesign
- Microsoft PowerPoint
- Information management systems
Timeline
Presidential Ambassador
10.2024 - Current
Bachelor of Science - Computer Science
Southern Connecticut State University
08.2024 - Current
Master’s degree - cyber security
Southern Connecticut State University
08.2024 - Current
Mentor
ACCESS Educational Service
08.2024 - Current
Help Desk Intern
Housatonic Community College
05.2024 - 07.2024
Library Student Worker
Housatonic Community College
08.2023 - 08.2024
Associate of Science - science, Computer Information Systems Programming
Housatonic Community College
08.2022 - 08.2024
the President
SCSU Office
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipGig WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementFlexible work hoursHealthcare benefitsWork from home optionSimilar Profiles
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