KINGSLEY NJI NKWENTI
Bowie,Maryland
Summary
Result-driven Business Analyst offering 3 years experience as business analyst. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lesson to inform future decision-making. Also detail-oriented business analyst with experience working with cross-functional teams (Public and private sectors) throughout all of the SDLC phases, documentation and delivery of process innovations driving the attainment of business goals.
Overview
2
2
years of professional experience
Work History
Business Analyst
Alliant Energy
05.2022 - Current
- Managed and participated in small to large projects throughout all SDLC phases while learning new technologies in an Agile environment
- Assisted Business Analyst in developing and executing test plans, ensuring that all functional requirements are covered by test cases using the Requirements Traceability Matrix
- Assisted in validating and obtaining sign-off for functional requirements and testing
- Tracked implementation of functional requirements, system defects and assisted in the closing of JIRA ticket
- Participated in scrum meetings and collaborated with multiple teams on different simultaneous projects to provide input ensuring timely delivery of projects
- Worked with users to understand and document business needs and develop functional requirements through User Requirements Documentation
- Worked closely with IT teams to ensure customer needs are being met by reviewing technical specification and providing feedback on Software Requirements
- Acted as a liaison between the product owner, project manager, and various teams to clarify and implement project requirements
- Documented and tracked issues through JIRA, tracked POAMS, requirements, and change requests
- Provide analytical business insights and clarification of requirements to support the delivery of effective technical solutions within predefined deadlines
- Developed and executed test plans; while ensuring that all functional requirements are covered by test cases using Requirements Traceability Matrix
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
- Reduced operational cost through thorough data analysis and implementing cost-effective solutions.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Boost customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Perform gap analysis to identify areas of improvement.
Business Analyst
Infotech Solutions
08.2021 - 04.2022
- Partnered with Product Management, User teams and IT Teams to gather, analyze, develop and document business requirements for our rate revision process
- Broke down business requirements into user stories and logged them into the Atlassian Confluence and JIRA Software development tools
- Ensured all user stories have clearly defined user acceptance criteria
- Provided support to development teams with story development efforts
- Provided support and guidance to the testing team to ensure all user acceptance criteria is supported by accurate test case, test plan and test script development
- Identified and raise issues and challenges, related to software development, to IT Team and Product Management and ScrumMaster
- Assisted in the guidance of the design of test case automation
- Performed database analysis, developed and executed SQL queries as needed to support the software development process
- Managed and participated in small to large projects throughout all SDLC phases while learning new technologies in an Agile environment
- Contributed to and reviewed Project Plans, Test Plans, Design documents, UAT plans, and User Manuals and Documentation
- Participated in Sprint planning and Sprint release process
Education
B.S Management of Science And Computer Science - Computer Science And Programming
University of Maryland, College Park
06.2016
Skills
- Critical Thinking
- SQL
- Windows
- Outlook
- VersionOne
- Writing/Analysis
- Microsoft Office Suite
- Microsoft SQL Server
- Agile Methodology
- Problem solving
- JIRA/Confluence
- SDLC
Timeline
Business Analyst
Alliant Energy
05.2022 - Current
Business Analyst
Infotech Solutions
08.2021 - 04.2022
B.S Management of Science And Computer Science - Computer Science And Programming
University of Maryland, College Park