Results-driven Property Manager with over 5 years of experience in overseeing residential and commercial properties. Serve as a key point of contact between property ownership, residents, and vendors, ensuring issues are resolved efficiently. Thorough understanding of Housing Laws and resident/commercial management. Committed to enhancing property management and effective communication skills.
Work History
Property Manager
3 Years 8 Months
Premier Partner Properties | 01.2023 - Current
Direct the daily operations of a multifamily residential community, ensuring high occupancy, resident satisfaction, and compliance with company policies and the Fair Housing regulations.
Manage all leasing activities, including marketing, resident retention, lease renewals, and occupancy strategies to maximize revenue.
Monitor office and maintenance staff by providing leadership, scheduling, training, and performance management to achieve operational goals.
Oversee property budgets, monitor expenses, approve invoices, and implement cost-saving initiatives while meeting financial objectives.
Build and maintain strong relationships with residents by resolving concerns, managing conflicts, and delivering exceptional customer service.
Assistant Property Manager
1 Year 9 Months
Unified Residential | 03.2021 - 12.2022
Collected and maintained careful records of rental payments and payment dates.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Set up appointments for showings of marketed properties (commercial and residential) to potential tenants and answered questions regarding the community.
Processed deposit accounting after effectively moving out tenants.
Mentored junior staff on best practices in tenant engagement and property upkeep.
Managed tenant renewal notices, ensuring timely distribution and follow-up to promote lease renewals.
Leasing Coordinator/ Maintenance Supervisor
1 Year 7 Months
Strano & Associates | 08.2019 - 03.2021
Conducted property tours, showcasing apartment homes to prospective residents and emphasizing community amenities and features to enhance leasing potential.
Conducted property tours and showcased apartment homes to prospective residents, highlighting community amenities and features.
Evaluated and recommended competitive rental pricing adjustments to attract and retain residents.
Monitored progress of construction and maintenance projects, notifying relevant parties of updates to ensure timely resolution.
Education
High School
Freeburg Community High School | Freeburg, IL | 01-2019