Kinley Riggs
Morgantown,WV
Summary
Detail-oriented Clinical Pharmacy Technician with over 4 years of experience in medication management, prior authorizations, and patient case management. Expertise in conflict resolution and data entry, effectively supporting healthcare teams to ensure timely access to treatment. Committed to enhancing patient care and optimizing processes through strategic issue tracking and resolution.
Overview
6
6
years of professional experience
Work History
Senior Clinical Pharmacy Technician lll
WVU Hospitals
Morgantown, WV
08.2026 - Current
- Guided new hires in daily workflows through shadowing and support, enhancing onboarding experience.
- Assisted with complex patient concerns and tracked issues through resolution.
- Managed phone lines and delivered prompt assistance to callers.
- Trained new employees on core duties and procedures.
- Promoted positive work environment by providing support and assistance to coworkers.
Clinical Pharmacy Technician ll
WVU Hospitals
Morgantown, WV
05.2024 - Current
- Processed prior authorization requests, facilitating timely access to medications for patients.
- Supported copay assistance programs, helping patients afford high-cost medications.
- Collaborated with providers and nursing staff.
- Entered patient information and case details accurately.
- Worked with team members to complete daily tasks.
- Provided coverage for coworkers on leave, maintaining workflow and team continuity.
Lead Pharmacy Technician
Pierpont Landing Pharmacy
Morgantown, WV
09.2020 - 05.2024
- Coordinated development of technician schedules to optimize staffing and service coverage.
- Fostered team collaboration on pharmacy tasks to enhance workflow efficiency.
- Facilitated completion of controlled substance reports to ensure compliance and safety.
- Counted pills carefully for prescription filling.
- Communicated clearly with coworkers and patients.
- Helped with patient checkout at pharmacy register.
- Worked cooperatively with team members.
- Completed data entry tasks.
Education
High School Diploma -
Clay Battelle Middle/High School
Blacksville06-2020
Skills
- Medication management
- Patient care
- Insurance billing
- Team collaboration
- Attention to detail
- Problem solving
- Conflict resolution
- Team collaboration
Timeline
Senior Clinical Pharmacy Technician lll
WVU Hospitals
08.2026 - Current
Clinical Pharmacy Technician ll
WVU Hospitals
05.2024 - Current
Lead Pharmacy Technician
Pierpont Landing Pharmacy
09.2020 - 05.2024
High School Diploma -
Clay Battelle Middle/High School