Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Riverhouse
04.2023 - 10.2023
Stayed organized and calm in a high volume environment
Guided guests on menu to create a memorable experience
Familiarized myself with individuals who dined and stayed with us often while recalling their regular food and drink order
Maintained a clean and organized workstation and dining room
Preformed opening and closing duties diligently
Maintained favorable working relationships with all company employees to promote positive work environment
Knowledgeable on food ingredients and preparation as well as wine and meal pairings
Managed multiple tables and guest interactions while delivering a 5-star quality dining experience
Guide and Llama Wrangler
Wildland Trekking
04.2021 - 10.2023
Led multiday lodge based, basecamp, and llama assisted tours through Yellowstone and Wind River Range
Created comfortable learning environments while managing risk in backcountry and front country
Created, purchased, and executed a menu that was personalized to each guest’s allergies and preferences
Developed, delivered, and maintained engaging and diverse interpretations of the areas ecological, geological, and cultural history
Stood and hiked on uneven terrain, up to 12 miles, in all climate conditions while carrying a pack weighing 50 pounds
Collaborated with co-guides to create a positive and memorable experience for the clients
General Contractor/ Property Manager
Reveille Retreats
01.2014 - 01.2022
Maintained clear and consistent communication with owner and tenants via phone and email
Assessed maintenance needs, collected bids, hired contractors, scheduled work with tenants, and ensured work was done properly and in timely manner
Invoiced tenants monthly for rent and ensured timely payment
Coded and summited all invoices related to properties to ensure timely payment and for accounting purposes
Advertised vacant properties and interviewed potential tenants
Coordinated and led tours of vacant spaces to prospective tenants while explaining terms of occupancy and lease
Prepared lease and all addenda included in rental packet
Maintained close working relationships with owner, subcontractors and tenants
Assessed property after tenant moved out, wrote damage reports, explained to tenants why security deposit was withheld
Server
Firebrand Hotel and Lounge
06.2017 - 10.2019
Fine Dining Server
Always engaged in the Firebrand ‘s signature hospitality, taking pride in the Firebrand professionally
Regularly achieved the highest per-night chef special and wine sale averages
Followed all standard operating procedures and sequence of service standards
Demonstrated excellent customer service in fast-paced high-end environment
Coursed the food and alcohol properly to create a high-end experience
Education
Bachelor Science - Natural Resources Ecology and Management - Wildlife Ecology and Management
Oklahoma State University
Stillwater, OK
2014
Skills
Dependable and Responsible
Guest Engagement
Upselling techniques
Positive attitude
Time management
Excellent communication
Wine knowledge
Multitasking abilities
Adaptable and Flexible
Strong Work Ethic
Allergy Awareness
Certification
Montana Alcohol Server/Seller Certification
Barsmarts Certification
Timeline
Server
Riverhouse
04.2023 - 10.2023
Guide and Llama Wrangler
Wildland Trekking
04.2021 - 10.2023
Server
Firebrand Hotel and Lounge
06.2017 - 10.2019
General Contractor/ Property Manager
Reveille Retreats
01.2014 - 01.2022
Bachelor Science - Natural Resources Ecology and Management - Wildlife Ecology and Management