Kinsley Wooten
Tampa,FL
Summary
Motivated college student with strong communication and organizational skills. Experienced in fast-paced customer service environments and committed to providing excellent service while balancing academic responsibilities.
Overview
2
2
years of professional experience
Work History
Hostess/Training Server
Whiskey Cake Kitchen & Bar
Tampa, Florida
08.2025 - Current
- Welcomed guests upon arrival, ensuring a positive first impression
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Participated in training new staff on service protocols and standards.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
Sales Associate
Tennessee Jane Boutique
Lakeland, FL
06.2024 - 05.2025
- Assisted customers in selecting merchandise and provided personalized recommendations.
- Maintained visual merchandising standards to enhance store presentation and attract shoppers.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Resolved customer inquiries and concerns promptly, fostering positive shopping experiences.
- Trained new staff on product knowledge and customer service best practices.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Health Sciences
University of South Florida
Tampa, FL07.2026
Skills
- Customer service
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Effective multitasking
- Patience and empathy
- Phone etiquette
Timeline
Hostess/Training Server
Whiskey Cake Kitchen & Bar
08.2025 - Current
Sales Associate
Tennessee Jane Boutique
06.2024 - 05.2025
Bachelor of Science - Health Sciences
University of South Florida