Summary
Overview
Work History
Education
Skills
Previous Gymnast for 11 years, Dancer of 2 years, Singer Songwriter, Poet/writer, Serves at church
Timeline
Generic

Anna Eisma

Central Point,OR

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings.

Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Server position.

Ready to help team achieve company goals. Seeking a Part time/Full time position as a Server in lunch/dinner environment. I've had experience working in breakfast and lunch, and am beyond excited to learn how to work with dinner and in that atmosphere. I have a current Food handlers card and OLCC license! I'm eager to work for your company and to hear from you soon!

Overview

3
3
years of professional experience

Work History

Hostess/Server in Training

Crackin And Stackin
05.2020 - 02.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold High Profit Items such as Freshly squeezed Orange juice, Holiday hot chocolate, Iced coffee, and Signature stacks.
  • Arranged and prepared tables for customers to offer memorable experience
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Inspected dishes and utensils for cleanliness.


Education

GED -

GED.COM
OR
06.2023

Skills

  • Table Setting Arrangements
  • Suggestive Selling
  • Dining Customer Service
  • Dish Preparation
  • Cash Handling
  • Menu Memorization
  • Seating Assignment Preparation
  • Food Preparation and Safety
  • Stocking and Replenishing
  • High-Volume Dining
  • To-Go Order Preparation
  • Dining Area Maintenance
  • Pos Operation
  • Server Training
  • Guest Seating/Managed waitlist
  • Greeting and Seating Guests
  • I'm Eager to learn and take Correction as needed
  • Table Bussing
  • Warm and Friendly and very Outgoing, i love to be around people
  • I'm able to focus at a task at hand and not get distracted, while maintaining good relationships with customers
  • Condiment Refilling
  • Cash Register Operations
  • Guest Satisfaction
  • Order Accuracy and Delivery in Breakfast and Lunch, and I am eager to learn about Dinner
  • Courteous Phone Demeanor
  • Dining Room Cleaning and Upkeep
  • Adaptable and Flexible

Previous Gymnast for 11 years, Dancer of 2 years, Singer Songwriter, Poet/writer, Serves at church

I was a dedicated Gymnast at ABK, I learned so many life skills along with discipline. A big part of that was being on a team that took hard work and dedication. I developed the skills to work with others as a team, and handle situations under stress in a healthy positive manner. I experienced from a young age what it looks like to be committed and strong, and that when you start something you finish it.

Dancing is a hobby of mine that helps me express how I feel mentally, through my body. I tell a story using my body to bring emotion to people that they may have not felt before.

I've sang since I can remember, and it has always been a happy place I can go to, through anything. I recently started writing songs about experiences I or others have gone through that helps me express myself on a deeper level, and may help others be able to feel and heal with the songs I write. Same goes for poetry and writing!

I serve at my local church Higher Ground, by door greeting and eventually helping out on the worship team. Church is very important to me as well as serving my community in the best way I can!

Timeline

Hostess/Server in Training

Crackin And Stackin
05.2020 - 02.2023

GED -

GED.COM

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Anna Eisma