Kinterah Berry
Dallas,TX
Summary
Proven leader and effective communicator, adept at problem-solving and thriving under pressure. At Labatt Foods and Walmart, I enhanced team productivity and customer satisfaction through expert mentoring and innovative solutions. Skilled in technology adaptation and collaborative teamwork, my focus on continual improvement and detailed resource management drove significant achievements.
Overview
9
9
years of professional experience
Work History
Batch Office
Labatt Foods
03.2024 - Current
- Delivered services to customer locations within specific timeframes.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Team Lead
Walmart
06.2016 - 12.2023
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Worked different stations to provide optimal coverage and meet production goals.
- Coached team members in techniques necessary to complete job tasks.
- Responded to customer requests for products, services, and company information.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Investigated and resolved customer inquiries and complaints quickly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Education
High School Diploma -
W W Samuell High School
Dallas, Texas06.2014
Skills
- Good Telephone Etiquette
- Calm under pressure
- Problem-solving
- Collaborative team work
- Verbal and written communication
Timeline
Batch Office
Labatt Foods
03.2024 - Current
Team Lead
Walmart
06.2016 - 12.2023
High School Diploma -
W W Samuell High School
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