Kinya Lomax
Chicago,IL
Summary
I have a liquor license and a food license also my retail skills have been extravagant in selling products in the retail business customer service is an everyday use
Overview
27
27
years of professional experience
Work History
Assistant Manager
Clair Beauty
05.2021 - Current
- Maintained the cashier's desk, Receipts, credit card bills, invoices
- Applied the very best customer service via cashier and drive-thru
- Recorded all transactions and calculation of daily, weekly and monthly collections
Customer Service Cashier
Popeye's Restaurants
02.2020 - 05.2021
- Answered all questions and inquiries, addressing customer concerns and resolving immediate customer issues
- Maintained sole responsibility for issuing tickets to approximately 2,000 passengers daily
- Responded to customers inquiries via phone, and in person
- Maintained a great rapport with customer’s
- Followed company policies and guidelines to assure quality
Barista Shift Supervisor
Starbucks
04.2014 - 05.2019
- Maintained over 100 calls daily to customer’s with delinquent accounts inbound and outbound in a call center setting
- Processed all checks and credit cards via company system
- Established a good rapport with customer’s
- Gave one on one insight to customer’s financial situations
Supervisor
Dollar Tree
01.1998 - 01.2004
- Demonstrated skills that led to a new position to the busiest store in Chicago
- Supervised two cashiers and manage front-end responsibilities
- Prepared deposits ensured registers balanced at the beginning and end of each shift
Education
Titan High School - General Studies
Titan High School
Computer System Institute - Computer Business
Computer System Institute
Chicago, IL01.2010
Skills
Work history
Timeline
Assistant Manager
Clair Beauty
05.2021 - Current
Customer Service Cashier
Popeye's Restaurants
02.2020 - 05.2021
Barista Shift Supervisor
Starbucks
04.2014 - 05.2019
Supervisor
Dollar Tree
01.1998 - 01.2004
Titan High School - General Studies
Titan High School
Computer System Institute - Computer Business
Computer System Institute
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