KINZA BATOOL
Ashburn,VA
Summary
PMP-certified HR Project Manager with 4+ years of progressive experience delivering people-focused initiatives across HR operations, talent acquisition, and workforce development programs. Proven ability to lead cross-functional HR projects from inception through execution, driving measurable improvements in compliance, efficiency, and employee engagement. Skilled in coordinating multi-stakeholder programs, managing project lifecycles, and leveraging data analytics to inform decision-making. Experienced in supporting international clients and distributed teams across technology, financial services, and consulting sectors. Combines strong technical program management capabilities with deep HR domain expertise to deliver business impact. Currently completing MS in Project Management with specialization in Predictive Analytics and Agile methodologies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HR Project Manager (Consultant)
Santcore Technologies Pvt Limited
07.2025 - 01.2026
- Led HR recruitment and talent acquisition projects for multiple international clients including IMF, Experis, SWIFT, and Parella v2 Technologies, delivering end-to-end project coordination in fast-paced, client-facing environments.
- Managed recruitment project timelines, deliverables, and stakeholder communications across 4 concurrent client engagements, maintaining 100% on-time delivery
- Coordinated virtual talent development sessions and professional training programs for IMF-affiliated initiatives, supporting 200+ participants across global time zones
- Developed and maintained comprehensive project documentation, including status reports, risk logs, and compliance tracking matrices for audit-sensitive environments
- Collaborated with cross-functional teams (HR, IT, Legal) to align recruitment processes with client-specific requirements and regulatory standards
- Analyzed candidate pipeline data and recruitment metrics to identify bottlenecks and recommend process improvements, reducing time-to-fill by 25%
- Created executive-level client reports and presentations summarizing project milestones, outcomes, and ROI
- Facilitated weekly stakeholder meetings and maintained transparent communication channels with internal teams and external clients
Volunteer – Member Services & Programs
PMI Washington DC Chapter
05.2025 - 01.2026
- Supported member engagement initiatives for a 12,000+ member professional community, contributing to program delivery and service excellence.
- Responded to 50+ monthly member inquiries regarding events, certifications, and chapter benefits, improving response turnaround time by 40%.
- Coordinated logistics for 6+ virtual professional development events, achieving 90% average attendee satisfaction rating.
- Tracked service trends and developed monthly reports presented to chapter leadership, informing strategic decisions on member programming.
- Collaborated with volunteer teams to enhance member onboarding experience and retention initiatives.
HR Officer (Projects & Operations)
National Bank (NBP)
11.2022 - 08.2024
- Drove operational excellence across HR programs while managing compliance, reporting, and process improvement initiatives for one of Pakistan's largest financial institutions.
- Managed 5+ concurrent HR compliance programs, reducing audit preparation time by 30% through implementation of standardized documentation protocols and tracking systems
- Led cross-functional project teams (HR, IT, Administration) to track performance KPIs and produce 8 analytical reports used in senior leadership decision-making
- Utilized SAP SuccessFactors to extract workforce data, analyze trends, and generate actionable insights on employee retention, turnover, and engagement
- Identified process gaps through data analysis and implemented corrective actions that improved reporting accuracy by 40%
- Coordinated quarterly HR audit cycles, ensuring 100% compliance with regulatory standards and internal policies
- Served as project liaison between HR and IT departments for system upgrades, managing requirements gathering, testing, and user acceptance
- Streamlined interdepartmental communication workflows, reducing response time on HR service requests by 35%
HR and Admin Officer (Projects)
Kinectro Technologies Solution and Services
11.2021 - 11.2022
- Established HR infrastructure and led automation initiatives for a growing technology services firm, supporting workforce planning and organizational development.
- Spearheaded HR automation project for onboarding and training programs, reducing manual processing time by 60% and improving new hire experience scores by 45%
- Designed and delivered 10+ leadership development and technical training programs for 60+ employees, resulting in 20% increase in internal promotion readiness
- Conducted quarterly training needs assessments using surveys and performance data, launching 3 targeted development programs aligned with business objectives
- Owned internal HR communication strategy across multiple channels (email, intranet) achieving 95% employee reach and 85% engagement rates
- Managed full-cycle recruitment for technical and non-technical roles, filling 40+ positions with average time-to-hire of 30 days
- Maintained HR compliance documentation and prepared for external audits, achieving zero findings across all regulatory reviews
- Administered employee benefits programs and resolved 100+ HR inquiries monthly with 48-hour turnaround time
Education
Master of Science - Project Management (Predictive Analytics)
Northeastern University
Arlington, VA05.2026
Master of Business Administration - Human Resource Management
National University of Modern Languages
Pakistan02.2021
Bachelor of Commerce - Finance
Hailey College of Commerce, University of the Punjab
Pakistan08.2019
Skills
- HR Program & Project Management: End-to-end project lifecycle management, Stakeholder engagement and communication, Risk identification and mitigation, Budget tracking and resource allocation
- HR Operations & Talent Management: Recruitment and talent acquisition project coordination, Learning and development program delivery, HR compliance and audit readiness, Employee engagement and retention initiatives
- Technical & Analytical Skills: Data analysis and reporting, Process improvement and workflow optimization, Documentation and knowledge management, Change management and adoption support
- Additional Skills: Scrum, Kanban, Stakeholder Analysis, Change Management, HRIS Systems
- Tools & Platforms: Microsoft Project, Excel (Advanced), PowerPoint, SAP SuccessFactors, Primavera P6, Trello, Google Workspace, MS Teams, Zoom, Canva, GenAI Tools (ChatGPT, Claude)
- Project management skills: Project planning & development, stakeholder engagement, Initial discovery, Project tracking, project transition and Project closure
Accomplishments
- Delivered 100% on-time project delivery across 4 concurrent client engagements in consultant role.
- Reduced audit preparation time by 30% through process standardization at NBP.
- Achieved 60% reduction in manual HR processes through automation initiatives.
- Led 10+ training programs impacting 250+ employees with measurable skill development outcomes.
- Maintained 95%+ stakeholder satisfaction across all project engagements.
Affiliations
- Project Management Institute
Certification
Project Management Professional (PMP) – Project Management Institute, December 2025
Core Competencies
End-to-end project lifecycle management, Stakeholder engagement and communication, Risk identification and mitigation, Budget tracking and resource allocation, Recruitment and talent acquisition project coordination, Learning and development program delivery, HR compliance and audit readiness, Employee engagement and retention initiatives, Data analysis and reporting, Process improvement and workflow optimization, Documentation and knowledge management, Change management and adoption support, Scrum, Kanban, Stakeholder Analysis, Change Management, HRIS Systems, Microsoft Project, Excel (Advanced), PowerPoint, SAP SuccessFactors, Primavera P6, Trello, Google Workspace, MS Teams, Zoom, Canva, GenAI Tools (ChatGPT, Claude)
Project Highlights
- Lifte'm Leadership Workshop Series – Program Lead, Shenomics (India), 2023, Led 4-member cross-functional team to design and deliver 5-part virtual leadership development program for women entrepreneurs., Managed project scope, schedule, facilitator coordination, and technology platform requirements., Built Excel-based tracking systems to monitor attendance (150+ participants), engagement metrics, and post-session feedback., Consolidated survey data and produced final program evaluation report with recommendations adopted for subsequent cohorts., Delivered project on time and within budget with 92% participant satisfaction rating.
- Khidmatgar Service Platform – Project Team Lead, Capstone Project, 2018, Collaborated with 6-member team to conceptualize mobile service delivery application connecting service providers with customers., Documented user workflows, process maps, and customer journey frameworks using Agile methodologies., Conducted stakeholder interviews and synthesized findings into product requirements document., Presented project outcomes to faculty panel; ranked in top 5% of cohort for execution quality and innovation.
Languages
English
Full Professional
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Korean
Elementary
Timeline
HR Project Manager (Consultant)
Santcore Technologies Pvt Limited
07.2025 - 01.2026
Volunteer – Member Services & Programs
PMI Washington DC Chapter
05.2025 - 01.2026
HR Officer (Projects & Operations)
National Bank (NBP)
11.2022 - 08.2024
HR and Admin Officer (Projects)
Kinectro Technologies Solution and Services
11.2021 - 11.2022
Master of Business Administration - Human Resource Management
National University of Modern Languages
Bachelor of Commerce - Finance
Hailey College of Commerce, University of the Punjab
Master of Science - Project Management (Predictive Analytics)
Northeastern University