Kiomy J Arbelo
Fort Pierce,FL
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
11
11
years of professional experience
Work History
Delivery Driver Trainer
AMZL, PXT
Fort Pierce , FL
03.2022 - Current
- Conducted new hire training on multiple routes with preferred work methods and safety.
- Identified driver training needs to make recommendations to manager.
- Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training.
- Developed and implemented training materials and course updates.
- Maintained regulatory compliance documentation to promote safety and compliance culture.
- Coordinated training programs and curriculum to train drivers on our cargo delivery transportation.
- Collaborated with supervisor of transportation to discuss department needs and goals.
- Coordinated all company and regulatory paperwork.
Process Assistant
AMZL
, FL
11.2019 - Current
- Ensure vehicle cleanliness and appearance is maintained to standard and captured via DA inspections.
- Ensure adherence to dress code standards
- At times assisting with production duties, training sort associates and verifying SOP compliance
- Ensure successful area performance, through tracking and reporting metrics
- Understand workflow and daily production goals
- Review and update SOP as required
- Identified and resolved process issues to drive optimal workflow and business growth
- Identify and address safety hazards within work area
- Coach associates to work safely at all times and participate in safety initiatives
- Ensure all job injuries are reported timely in accordance with established policy and procedure
- Provide direction utilizing independent judgment
- Continue meeting or exceeding of department performance goals
- Supervised processes to eliminate weak points or bottlenecks in business operations
Credit Card Fraud Analyst
Nordstrom.com
Fort pierce, FL
07.2015 - 11.2019
- Conducted preliminary investigations to confirm violations that occurred and obtained relevant documents and testimony from involved parties.
- Identified assets of suspects in order to freeze and seize assets.
- Recognized control failures in bank processes, procedures and customer decisions and categorized losses.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Summarized all key information regarding investigation into detailed report for delivery to client.
Education
Associate of Arts - Business Administration And Management
L.A. Wilson Tech
Dix Hill, NY06.2001
Certification in Data Processing/ Business - Data Processing And Business
Western Suffolk BOCES
Northport, NY06.2001
Skills
- Staff Management
- Project Management
- Operations management
- Business planning
- Consulting
- Data analysis
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver Trainer
AMZL, PXT
03.2022 - Current
Process Assistant
AMZL
11.2019 - Current
Credit Card Fraud Analyst
Nordstrom.com
07.2015 - 11.2019
Associate of Arts - Business Administration And Management
L.A. Wilson Tech
Certification in Data Processing/ Business - Data Processing And Business
Western Suffolk BOCES
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