Operations leader with experience directing teams for training and workflow improvement in manufacturing and service environments. Strong focus on safety compliance, asset control, and inventory accuracy to support consistent production output. Proven ability to deliver performance in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Production Associate
Marvin Windows
West Fargo, North Dakota
08.2025 - Current
Operate within a high volume manufacturing environment assembling window components with precision and consistency.
Followed production specifications, measurements, and quality standards to ensure product accuracy and structural integrity, resulting in high-quality output.
Maintain consistent production output while meeting daily performance and quality targets.
Inspect materials and finished products for defects, ensuring adherence to company and industry standards.
Collaborated with team members and supervisors to enhance workflow efficiency and promptly resolve production issues.
Utilize hand tools, power tools and machinery safely and efficiently in a fast paced setting.
Demonstrate strong reliability and attendance in a structured time sensitive environment.
Adhered to strict safety protocols, maintaining a clean and hazard-free workspace to support a safe working environment.
Assistant Store Manager
Tobacco City
Fargo, North Dakota
10.2024 - 11.2025
Lead store operations, ensuring alignment with Casey's strategic initiatives to drive sales and maintain quality and service standards.
Oversee recruiting, onboarding, and workforce management, including application reviews, interviews, hiring recommendations and performance evaluations.
Collaborated with Store Manager to develop work schedules, ensuring optimal coverage and operational efficiency.
Managed daily bookkeeping, audits, inventory counts, and asset protection procedures to protect company resources.
Resolved customer concerns and upheld service standards, updating leadership on key issues.
Provided training and mentorship to new team members to ensure consistency in operations.
Customer Experience Specialist
Scheels
Fargo, North Dakota
03.2024 - 08.2024
Collected customer feedback and implemented changes that enhanced satisfaction levels.
Managed customer requests using Order Management Systems and delivered tailored solutions for purchases and returns.
Collaborated with cross-functional teams to enhance customer experience and streamline service processes.
Assisted in training new hires to ensure excellent customer service delivery.
Addressed daily tasks and projects with urgency, ensuring timely completion and responsiveness.
Anesthesia Technician
Sanford Health
Fargo, North Dakota
11.2022 - 01.2024
Prepared and organized supplies, medications, and equipment to support Anesthesia providers during procedures.
Managed inventory, restocked anesthesia materials, and coordinated equipment maintenance.
Followed infection control policies while keeping operating room workflow efficient.
Supported clear communication between surgical teams to improve workflow and smooth operations.
Observed anesthesia providers to build knowledge in preoperative care.
Assisted anesthesia providers during surgical cases and emergency procedures.
Maintained clean and sterile fields in operating rooms when assisting anesthesia providers.
Associate Sterile Processing Technician
Sanford Health
Fargo, North Dakota
03.2022 - 11.2022
Operated sterile processing washers, sterilizers, and ultrasonic cleaning equipment.
Sterilized and stored surgical instruments to uphold infection control standards.
Collaborated with team members to ensure timely sterilization and availability of surgical supplies.
Tracked and maintained inventory levels for surgical instruments to support operational readiness.
Service and Warranty Customer Support Supervisor
Textron Specialized Vehicles (Arctic Cat)
Thief River Falls, Minnesota
01.2021 - 08.2021
Resolved customer concerns by actively listening and providing effective solutions.
Supervised contracted employees, ensuring timely and efficient completion of tasks to meet service standards.
Assisted department leadership in optimizing workflow to enhance operational efficiency and support service objectives.
Maintained accurate data entry and reporting, facilitating effective warranty operations and informed decision-making.
Participated in company-wide meetings to align department goals with organizational strategies.