Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kiondria Motley

Birmingham,AL

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience

Work History

Money Processor

Brinks Incorpated
06.2024 - Current
  • Supported team members in their tasks, contributing to overall team success.
  • We utilized strong analytical skills to quickly identify potential risks or discrepancies within processed documents.
  • Developed expertise in various processing systems for increased efficiency and accuracy.

Team Lead, Forklift Driver

Vulcan Threaded Products
03.2018 - 06.2024
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

Tax Preparer Specialist

H&r Block
01.2020 - 05.2023
  • Assisted clients in identifying potential deductions, reducing their overall tax liability.
  • Conducted thorough reviews of financial documents to ensure accuracy in clients'' tax returns.
  • Developed customized strategies for individual clients to minimize tax obligations while maintaining compliance with IRS regulations.
  • Maintained strict confidentiality when handling sensitive financial information from clients, earning their trust and loyalty over time.

Cashier

Walmart
01.2016 - 03.2018
  • Greeted customers entering the store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions accurately.
  • They worked flexible schedules and extra shifts to meet business needs.

Call Center Representative

AT&T Mobility
09.2015 - 01.2016
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Identified upselling opportunities to increase revenue generation.
  • Exceeded monthly performance metrics consistently, contributing to the success of the call center operations.

Education

Associate of Arts - Business

University of Phoenix
Tempe, AZ
05-2025

High School Diploma -

Minor High School
Adamsville, AL
05-2009

Skills

  • Microsoft Excel
  • Teamwork and Collaboration
  • Customer Service
  • Attention to Detail
  • Financial Statements
  • Verbal/written communication
  • Organization skills

Languages

English
Native or Bilingual

Timeline

Money Processor

Brinks Incorpated
06.2024 - Current

Tax Preparer Specialist

H&r Block
01.2020 - 05.2023

Team Lead, Forklift Driver

Vulcan Threaded Products
03.2018 - 06.2024

Cashier

Walmart
01.2016 - 03.2018

Call Center Representative

AT&T Mobility
09.2015 - 01.2016

Associate of Arts - Business

University of Phoenix

High School Diploma -

Minor High School

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Kiondria Motley