Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kionna Jones

Midway Park,NC

Summary

Dynamic professional with experience as a Phlebotomist at Biomat U S A, excelling in customer service and effective communication. Proven ability to build strong relationships and respond adeptly in emergencies, ensuring quality control and patient satisfaction. Skilled in customer relationship management and active listening, committed to delivering exceptional support.

Overview

5
5
years of professional experience

Work History

Phlebotomist

Biomat U S A
Jacksonville, NC
04.2024 - Current
  • Provided assistance to clinical staff during patient visits.
  • Responded quickly and effectively to emergency situations.
  • Provided excellent customer service while interacting with patients.
  • Followed all safety protocols when handling hazardous materials.

Customer Service Representative

Target
Jacksonville, NC
11.2020 - 12.2022
  • Provided accurate information about products and services to customers.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Education

High School Diploma -

White Oak High School
Jacksonville, NC
06-2022

Skills

  • Customer relationship management
  • Effective communication
  • Team collaboration
  • Quality control
  • Customer service
  • Active listening

Timeline

Phlebotomist

Biomat U S A
04.2024 - Current

Customer Service Representative

Target
11.2020 - 12.2022

High School Diploma -

White Oak High School

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