Kionna West
Augusta,GA
Summary
Compassionate and dedicated childcare and caregiving professional with hands-on experience working with infants, toddlers, preschool-aged children, and elderly residents. Skilled in creating safe, nurturing, and engaging environments while also supporting administrative tasks such as billing, scheduling, filing, and parent/family communication. Brings a strong background in health and safety from CNA training, with proven ability to balance care and office support.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Caregiver / Administrative Support
The Claiborne at Westlake
Martinez, GA
01.2023 - Current
- Provided attentive care for elderly residents, facilitating daily routines and wellness checks.
- Built strong relationships with clients to deliver emotional support and companionship.
Administrative Assistant
Progenx LLC
Atlanta, GA
01.2019 - 12.2022
- Responded to email and phone calls in a professional and timely manner.
- Assisted with billing, accounting, and invoice data entry into the company database.
- Maintained customer spreadsheets and managed calendars for managers.
- Conducted internet research, scheduled meetings, and supported day-to-day operations.
Teacher Assistant (Two-Year-Old Room & Office Support)
Kids ‘R’ Kids
Marietta, GA
01.2017 - 12.2018
- Assisted lead teacher with classroom activities, story time, and developmental learning for toddlers.
- Helped manage classroom behavior and maintain a safe environment.
- Supported the Director with paperwork, filing, and parent communication.
Infant Room Teacher
Kids ‘R’ Kids
Marietta, GA
01.2015 - 12.2016
- Provided attentive care for infants including feeding, diapering, and maintaining daily schedules.
- Created a safe, nurturing, and stimulating environment to support early development.
- Communicated with parents regarding progress, routines, and developmental milestones.
Childcare Assistant
Cozy Childcare & Learning Center
Marietta, GA
01.2013 - 12.2014
- Supervised and engaged children in learning, play, and daily routines.
- Assisted with meals, classroom organization, and activity planning.
- Promoted positive social and emotional growth in young children.
Education
High School Diploma -
Butler High School
Augusta05.2010
Skills
- Infant and toddler classroom assistance
- Understanding of child behavior
- Caregiving for elderly residents
- Infection control practices awareness
- First Aid and CPR trained
- Parent communication strategies
- Activity preparation and lesson support
- Billing and scheduling administration
- Proficient in Microsoft applications
- Strong organizational abilities
Certification
First aid CPR certification
Timeline
Caregiver / Administrative Support
The Claiborne at Westlake
01.2023 - Current
Administrative Assistant
Progenx LLC
01.2019 - 12.2022
Teacher Assistant (Two-Year-Old Room & Office Support)
Kids ‘R’ Kids
01.2017 - 12.2018
Infant Room Teacher
Kids ‘R’ Kids
01.2015 - 12.2016
Childcare Assistant
Cozy Childcare & Learning Center
01.2013 - 12.2014
High School Diploma -
Butler High School