Kip Wilson
Houston,TX
Summary
Friendly automotive technician commended for attentively listening to customers and quickly finding solutions to issues. Detailed individual with several years of hands-on experience inspecting, repairing and maintaining vehicles. Versed in replacing dysfunctional parts and providing proper estimates for repair work.
Overview
8
8
years of professional experience
Work History
European Motor Gruppe
Automotive Technicians
Houston, TX
11.2020 - Current
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Perform general maintenance and repair on a variety of foreign vehicles.
- Maintained a high standard of professional conduct to enhance customer experience.
Bell Staff
Hilton Galveston Island Resort
Galveston, USA
03.2019 - 09.2019
- Provided support to visitors for efficient navigation of hotel facilities.
- Maintained seamless process for luggage handling during guest stays.
- Responded to guest concerns and requests and quickly handled issues.
- Coordinated with other departments to ensure smooth operations of the front desk area.
Retail Service Specialist
O'Reilly Auto Parts
Galveston, USA
06.2017 - 02.2019
- Progressed swiftly through roles based on thorough understanding of mechanics and products.
- Provided assistance to customers by facilitating the identification of necessary components onsite as well as over calls.
- Accurately recorded information into the computer system for tracking purposes.
- Supported repair facilities in sourcing essential parts and fostered strong, long-lasting relationships with key clients.
Education
High School Diploma -
Ball High School
Galveston, TXSkills
- Telephone etiquette
- Dependability
- Customer Service Skills
- Excellent mechanical knowledge
- Troubleshooting skills
- Strong work ethic
- Part identification
- Documentation and reporting
Timeline
European Motor Gruppe
Automotive Technicians
11.2020 - Current
Bell Staff
Hilton Galveston Island Resort
03.2019 - 09.2019
Retail Service Specialist
O'Reilly Auto Parts
06.2017 - 02.2019
High School Diploma -
Ball High School
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