Kipling Chase
Richmond,VA
Summary
Transformational leader with 9 years of experience modernizing governance structures and enhancing financial oversight. Skilled in aligning organizational priorities with scalable operating models and executing frameworks. Senior Project Manager with a track record of directing multi-functional teams in technology-driven environments and certified in project management and agile methodologies.
Overview
11
11
years of professional experience
6
6
Certifications
Work History
Lead Business Integrator / Senior Project Manager – Enterprise Transformation
Eskaton Consulting LLC
Washington, DC
04.2025 - Current
- Led the I1 initiative as the Lead Business Integrator at the California State Controller’s Office, redesigning enterprise financial governance and operating models to strengthen accountability and stewardship.
- Led enterprise operating model and transformation initiatives to enhance financial governance for public-sector and consulting clients.
- Partner with executive leadership to stabilize complex programs, modernize governance frameworks, and align organizational structures with strategic priorities.
- Reestablished initiative foundations following incomplete charter development, clarifying governance and aligning strategy with restored execution authority.
- Designed future-state governance and organizational models encompassing roles, decision rights, and performance frameworks.
- Conducted assessments across finance, operations, and technology, resulting in actionable modernization roadmaps.
- Facilitated executive workshops to evaluate organizational design tradeoffs, informing fiscal impact decisions.
- Developed integrated governance models linking financial oversight, technology enablement, and operational accountability.
Senior Project Manager – Enterprise Operations & Business Systems
Booz Allen Hamilton
Washington, DC
04.2024 - 05.2025
- Led enterprise operations and business systems transformation initiatives within the Enterprise Technology Services and Solutions (ETSS) portfolio.
- Managed large-scale cross-functional modernization programs from initiation to stabilization, ensuring project objectives were met.
- Oversaw integrated delivery of corporate services and business systems, aligning operational functions to enhance overall efficiency.
- Developed portfolio-level plans and resource strategies with governance reporting to improve project oversight and accountability.
- Acted as primary liaison to senior leadership, facilitating risk management and strategic decision-making processes.
- Leveraged Microsoft Project, Smartsheet, Jira, and Confluence to manage enterprise dependencies.
Project Manager – Digital Personalization & Operating Model Strategy
Macy’s Inc.
Washington, DC
07.2022 - 01.2024
- Led digital personalization and omnichannel modernization initiatives, enhancing customer engagement and driving revenue growth.
- Directed enterprise personalization programs generating $91M in confirmed revenue.
- Developed multi-year roadmaps for data, CRM, creative, and media platforms to align with business objectives.
- Partnered with senior leadership to design scalable operating models for emerging digital programs.
- Led organizational change initiatives to support platform adoption and enhance capability expansion.
- Coordinated cross-functional teams in creative, analytics, CRM, media, and production for seamless project execution.
Strategic Development Specialist
Deloitte
Washington, DC
03.2022 - 07.2022
- Led whitespace analysis and developed go-to-market strategy for executive leadership programs, enhancing market positioning.
- Conducted competitive and market assessments to guide portfolio investment decisions and enhance strategic positioning.
- Collaborated with senior executives to refine operating models and performance frameworks, driving alignment with strategic objectives.
- Established Center of Excellence for leadership development and strategic engagement, fostering innovation and collaboration.
- Contributed to enterprise strategy and market development initiatives, aligning operating models with organizational goals.
Change Management & Communications Lead
Booz Allen Hamilton
Washington, DC
09.2018 - 03.2022
- Directed change strategies for programs with 15 to 1,000+ stakeholders, achieving stakeholder alignment and smooth transitions.
- Led change management and communications for technology and modernization programs, enhancing stakeholder engagement and adoption.
- Led enterprise communications and engagement programs driving adoption and alignment.
- Developed content and outreach strategies to engage stakeholders and enhance communication during change initiatives.
- Supported large-scale technology modernization initiatives in PMO environments, contributing to successful project execution.
- Partnered with business development teams contributing to $832M+ in contract awards.
Change & Communications Specialist
KPMG LLC
Washington, DC
04.2017 - 09.2018
- Led enterprise event and crisis communications programs that ensured timely and effective messaging during critical situations.
- Designed communication and adoption strategies that secured stakeholder buy-in for defense and public-sector clients.
- Developed structured engagement frameworks and feedback mechanisms that improved stakeholder interaction and response.
Communications Strategy Consultant
SynaVoice LLC
Washington, DC
07.2016 - 04.2017
- Developed IT governance communications and onboarding frameworks, enhancing clarity for agencies supporting 25,000+ staff.
- Created executive reporting materials, enabling informed decision-making for leadership.
- Designed training and support documentation, improving user understanding of enterprise platforms.
Director of Operations
Angerholzer Broz Consulting
Washington, DC
09.2015 - 07.2016
- Led internal operations and financial coordination to modernize administrative processes, improving overall efficiency.
- Streamlined operational processes across multiple consulting projects and client engagements, enhancing client satisfaction.
- Led cross-functional teams to enhance overall project efficiency and service delivery.
- Developed and implemented training programs for staff to improve operational effectiveness.
- Supported budgeting and reporting to enhance operational planning, facilitating informed decision-making.
Finance Intern
Angerholzer Broz Consulting
Washington, DC
05.2015 - 09.2015
Program Intern
Taso Foundation
Tbilisi, Georgia
12.2014 - 02.2015
Education
Bachelor of Arts - Political Science & English Literature
Mount Holyoke College
South Hadley, MA01.2015
Skills
- Portfolio & Program Strategy
- Technology Enablement
- Enterprise strategy
- Outcomes delivery
- Change leadership
- Cross-functional integration
- Governance modernization
- Performance management
- Market strategy
- Organizational design
- Public sector environments
- Executive Advisory
Certification
Certified SAFe Product Owner/Product Manager, 2024
Core Capabilities
- Enterprise Strategy & Operating Model Design
- Financial & Governance Modernization
- Technology Enablement
- Portfolio & Program Strategy
- Executive Advisory
- Organizational Design & Decision Rights
- Outcomes-Based Delivery
- Change & Adoption Leadership
- Cross-Functional Integration
- Public-Sector & Regulated Environments
- KPI & Performance Management
- Go-to-Market Strategy
Timeline
Lead Business Integrator / Senior Project Manager – Enterprise Transformation
Eskaton Consulting LLC
04.2025 - Current
Senior Project Manager – Enterprise Operations & Business Systems
Booz Allen Hamilton
04.2024 - 05.2025
Project Manager – Digital Personalization & Operating Model Strategy
Macy’s Inc.
07.2022 - 01.2024
Strategic Development Specialist
Deloitte
03.2022 - 07.2022
Change Management & Communications Lead
Booz Allen Hamilton
09.2018 - 03.2022
Change & Communications Specialist
KPMG LLC
04.2017 - 09.2018
Communications Strategy Consultant
SynaVoice LLC
07.2016 - 04.2017
Director of Operations
Angerholzer Broz Consulting
09.2015 - 07.2016
Finance Intern
Angerholzer Broz Consulting
05.2015 - 09.2015
Program Intern
Taso Foundation
12.2014 - 02.2015
Bachelor of Arts - Political Science & English Literature
Mount Holyoke College