Kipperlily Glasgow
Burlington,VT
Summary
Hard worker with a dedication to improving customer experience by any means available. I work well in teams and love writing interesting narratives with interactive elements.
Overview
1
1
year of professional experience
Work History
Theater Team Member
Cinemark
Florence, KY
08.2024 - 03.2025
- Assisted in daily theater operations, ensuring clean and welcoming environment for guests.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Operated point-of-sale systems efficiently, processing transactions accurately.
- Supported inventory management by restocking concessions and maintaining supply levels.
- Engaged with customers to enhance their overall experience and encourage return visits.
Game Master
Sherlock's Escape Rooms
Florence, KY
10.2023 - 03.2024
- Designed engaging game scenarios to enhance player experience and immersion.
- Facilitated smooth game operations by managing time and flow of activities.
- Provided real-time support to participants, ensuring understanding of game rules and objectives.
- Monitored gameplay to maintain safety protocols and ensure participant enjoyment.
- Trained new staff on operational procedures and customer engagement techniques.
- Kept game and party rooms clean and neat for next guests.
Education
Bachelor of Science - Game Design
Champlain College
Burlington, VT05-2029
Skills
- Writing engaging narratives
- Problem solving
- Communication
- Flexibility
- Attention to detail
- Team collaboration
Timeline
Theater Team Member
Cinemark
08.2024 - 03.2025
Game Master
Sherlock's Escape Rooms
10.2023 - 03.2024
Bachelor of Science - Game Design
Champlain College