Sarah Ghazawi

• Provided excellent customer service by answering questions, resolving complaints, and addressing emergencies.
• Inspected audio-visual equipment on a regular basis for any malfunctions or damages.
• Trained new employees on proper procedures and policies of the theater.
• Always arrived on a timely manner, followed company policies and dress code.
• Handled incoming calls from customers regarding reservations or inquiries.
• Collaborated with other theater staff members to ensure smooth operations and customer satisfaction.
• Managed ticket sales and cash register transactions in a timely manner.
• Used charismatic and approachable personality to connect with clients.

• • Maintained the cleanliness of the theaters, lobby and workplace.

• Performed opening and closing duties, including store cleaning and restocking.
• Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
• Communicated effectively with customers,
• supervisors, and team members.
• Greeted customers and answered questions
• regarding products and promotions.
• Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs.
• Built relationships with customers through providing accurate information on products or
  services offered.
• Provided support to team members to ensure all
• goals were met in a timely manner.

• • Assisted customers with product inquiries, orders, returns, refunds, and other service requests.