Kira Bantowsky
Louisville,CO
Summary
Dynamic professional with extensive experience in customer service and move-in coordination at The Pearl at Boulder Creek. Proven ability to build relationships and streamline processes, ensuring a seamless transition for new residents. Skilled in document management and scheduling, consistently enhancing operational efficiency and patient satisfaction across multiple healthcare settings.
Overview
2
2
years of professional experience
Work History
Move-In Coordinator
The Pearl at Boulder Creek
Boulder, Colorado
08.2024 - Current
- Provided customer service support for new residents throughout their entire moving experience.
- Conducted walkthroughs of units prior to move-ins to ensure they were ready for occupancy.
- Developed and maintained relationships with building managers to ensure smooth move-in process.
- Completed all necessary paperwork for resident files.
Clinic Receptionist Float
Boulder Community Health
Boulder, CO
08.2023 - 08.2024
- Handled, on average, 75 phone calls per day to ensure a smooth patient experience.
- Floated to 15+ BCH ambulatory clinics on an 'as needed' basis to assist with staffing shortages.
- Scheduled patients in accordance with the scheduling requirements of each clinic.
- Facilitated patient-provider communication to assist patients with their healthcare needs.
EPIC Hyperspace Trainor Front Desk
Boulder Community Health
Boulder, Colorado
08.2023 - 08.2024
- Floated to 15+ Ambulatory Clinics to assist with EPIC training for new employees.
Education
Bachelor of Arts - Sociology
University of Colorado At Boulder
Boulder, CO05-2023
Skills
- Customer service
- Communication
- Move-in coordination
- Unit inspection
- Document management
- Relationship building
- Scheduling appointments
Timeline
Move-In Coordinator
The Pearl at Boulder Creek
08.2024 - Current
Clinic Receptionist Float
Boulder Community Health
08.2023 - 08.2024
EPIC Hyperspace Trainor Front Desk
Boulder Community Health
08.2023 - 08.2024
Bachelor of Arts - Sociology
University of Colorado At Boulder
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