Jordan Parker
Lancaster,SC
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with trace record of driving increased sales, improving buying experience, extreme organization and planning skills as well as elevating company profile with target market.
Overview
1
1
year of professional experience
Work History
Move-In Coordinator
Waltonwood Senior Living
Charlotte, NC
09.2022 - Current
- Provided customer service support for new Residents throughout their entire moving experience.
- Monitored progress of the moving crew throughout each unit's move-in day to guarantee a successful transition into the residence.
- Conducted walkthroughs of units prior to move-ins to ensure they were ready for occupancy.
- Planned, scheduled and coordinated general maintenance or repairs for each unit.
- Inspected each unit after its completion by msintenance to confirm it was properly set up according to client's specifications.
- Maintained accurate records of all move-ins, including contact information and payment details.
- Prepared contracts outlining terms and conditions associated with each individual unit's lease agreement.
- Trained staff members on proper procedures for handling tenant requests during their moves.
- Organized special events such as welcome parties or orientation sessions for newly moved in residents.
Family Trust Federal Credit Union
01.2021
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates
- Processed customer transactions promptly, minimizing wait times
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Learned about customer’s finanancial needs, established trust and optimized sales opportunities resulting in quality customer service
- Educated custoers on use of banking website and mobile apps.
Education
Associate's in Science -
York Technical College
01.2022
High School Diploma -
South Rowan High School
01.2017
Skills
- Sales Expertise
- Payment Processing
- Customer Service
- Leadership
- Physical Stamina
- Account Reviews
- Prioritizing and Planning
- Strong Organization
- Database Management
- Client Relations
- Data Entry
- Maintenance Oversight
- Financial Oversight
- Payment Collection
- Problem-Solving
Timeline
Move-In Coordinator
Waltonwood Senior Living
09.2022 - Current
Family Trust Federal Credit Union
01.2021
Associate's in Science -
York Technical College
High School Diploma -
South Rowan High School