Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kira Bracamontes

Gresham

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Leader

Dutch Brothers Coffee
07.2023 - Current


  • Prepared drinks accurately to provide the customers with the best experience.
  • Communicate and Interact with over 100 customers a day.
  • Implemented efficiency improvements in workflow, reducing order wait times and enhancing customer satisfaction.
  • Resolved customer complaints promptly, fostering a positive atmosphere and strengthening client relationships.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Store Associate

Loft Outlet
08.2022 - 09.2023


  • Communicate and Interact with over 50 customers a day.
  • Collaborated with team members to organize store displays, driving visual merchandising efforts.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Answered questions about store policies and addressed customer concerns.

Education

Student - Biology

Portland State University
Portland, OR
06-2028

Skills

  • Highly Organized with attention to detail with both individual and team setting
  • Clear communication skills among the team and others
  • Skilled in addressing customer needs
  • Proficient in multi-tasking under pressure
  • Fast learner with the ability to follow instructions given and Willing to embrace change
  • Proficient in English and Spanish
  • Positive attitude with a strong work ethic

Certification

  • RHS Certified - Feb 2025
  • CPR Certified - Oct 2025

Timeline

Shift Leader

Dutch Brothers Coffee
07.2023 - Current

Store Associate

Loft Outlet
08.2022 - 09.2023

Student - Biology

Portland State University

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