Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kira Brown

Cincinnati,OH

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

2
2
years of professional experience

Work History

Team Lead

Cowboy Cones
08.2020 - 09.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Processed both cash and card purchases and returns.
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained stock to meet expected customer demand.

Education

High School Diploma -

Wyoming High School
106 Pendery Ave, Cincinnati, OH 45215
05.2023

Skills

    Customer Transactions

    Operational Efficiency

    Cleanliness Standards

    High-Volume Environments

    Billing and Payment Processing

    Cash Register Operation

    Cleaning and Organization

    Telephone Orders

    Excellent Communication

    Cleaning and Sanitizing

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Team Lead

Cowboy Cones
08.2020 - 09.2022

High School Diploma -

Wyoming High School

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Kira Brown