Kira Herring
Pensacola
Summary
Dynamic Wax Specialist and Certified Master Trainer at Brazils Waxing Center, recognized for exceptional client relationships and expert waxing techniques. Proven ability to enhance client satisfaction and retention through effective communication and tailored consultations. Skilled in developing training programs that elevate staff performance and foster teamwork in high-pressure environments.
Professional trainer with strong background in developing and implementing effective training programs. Adept at fostering team collaboration and driving results through adaptive strategies and clear communication. Known for reliability and flexibility in changing environments. Skilled in instructional design, coaching, and performance evaluation, with focus on achieving measurable outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Wax Specialist/Certified Master Trainer
Brazils Waxing Center
04.2022 - Current
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Consistently maintained high evaluation scores from trainees due to effective instruction and a keen focus on individual needs.
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Collaborated with fellow trainers to develop comprehensive curriculums for various programs, resulting in higher trainee satisfaction rates.
- Conducted regular performance assessments and provided constructive feedback, fostering trainees'' professional growth and development.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
- Performed skin assessments to determine appropriate products and wax types for individual client needs.
- Developed and improved training courses to increase staff performance and overall training effectiveness.
- Used social media platforms to promote salon and services.
Server
Cubs Crawfish
09.2019 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
George Stone Technical College
Pensacola, FL07-2019
Skills
- Strong customer service
- Hygiene and cleanliness
- Client consultation
- Male and female waxing
- Client retention strategies
- Expert waxing techniques
- Marketing and promotion
- Teamwork
- Customer service
- Time management
- Social skills
- Multitasking Abilities
Certification
- Certified Master Trainer, Brazils Waxing Center
- Licensed Esthetician
Timeline
Wax Specialist/Certified Master Trainer
Brazils Waxing Center
04.2022 - Current
Server
Cubs Crawfish
09.2019 - 02.2022
High School Diploma -
George Stone Technical College
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