Summary
Overview
Work History
Education
Skills
Certification
Willing To Relocate
Assessments
Interests
Timeline
Generic

Kira Ragland

Summary

Ambitious and talented 22-year-old aspiring Assistant/Specialist with a strong passion for writing and a successful track record in side fashion jobs. Exceptional organization abilities, proficient writing skills, and expertise in Microsoft Excel, styling, and Microsoft Word. Dedicated to providing top-notch customer service. Experienced in collaborating with diverse companies and individuals. Contact me via email for communication. Available for travel to Manhattan, New York, and Brooklyn, New York. CV can be sent via email for convenience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Fashion Volunteer

Lindsey Media
09.2024 - 09.2024
  • Design Coordination: Collaborated with designers to assist in putting together fashion looks, ensuring seamless presentation and attention to detail in styling and garment selection
  • Event Setup & Organization: Assisted in the preparation and organization of runway shows, fittings, and backstage areas
  • Worked alongside teams to ensure timely and efficient setup of venues, dressing areas, and model preparations
  • Press Liaison: Acted as a point of contact for press representatives, assisting with media inquiries, arranging interviews, and ensuring a positive brand image was maintained throughout the event
  • Logistics & Support: Supported day-to-day operations by coordinating schedules, helping with model fittings, ensuring wardrobe and accessories were prepared and organized, and managing the flow of the event

Group Leader

NIA Community Services Network
01.2023 - 06.2024
  • Provided after-school care and supervision for students, ensuring their safety and well-being
  • Developed and implemented engaging activities to promote social, emotional, and intellectual growth of students
  • Collaborated with parents to understand individual student needs and develop personalized care plans
  • Maintained open lines of communication with school staff regarding student progress, behavior, and any concerns or issues that arose
  • Assisted students with homework assignments and provided academic support as needed
  • Monitored student attendance records and communicated regularly with parents regarding absences or tardiness
  • Mentored new aftercare teachers to ensure smooth integration into the program's routines and procedures
  • Served as a role model for students by exhibiting professionalism, integrity, patience, and kindness on a daily basis

Fashion Volunteer

Art Hearts Fashion
02.2024 - 02.2024
  • Assisted with the coordination and execution of fashion shows, including model fittings, backstage organization, and runway setup
  • Collaborated with designers in fabric sourcing, swatch organization, and sample management
  • Assisted in garment fitting sessions by providing feedback on fit, construction, and overall aesthetic
  • Managed inventory of clothing samples by organizing racks, tracking loaned items, and coordinating returns
  • Attended industry events such as trade shows or fashion weeks to stay updated on current trends and network with professionals
  • Gained hands-on experience working with different fabrics/materials through swatching exercises
  • Served as a liaison between clients/customers during showroom visits or fittings

Customer Service Associate

Nordstrom Rack
10.2022 - 01.2023
  • Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
  • Processed returns and exchanges efficiently, maintaining accurate records and inventory levels
  • Collaborated with cross-functional teams to resolve complex customer issues in a timely manner
  • Maintained up-to-date knowledge of product features, pricing, promotions, and company policies to provide accurate information to customers
  • Effectively handled escalated situations by remaining calm under pressure and de-escalating tense conversations with upset customers

Sales Associate

Designer Brands Inc.
04.2022 - 08.2022
  • Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
  • Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
  • Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
  • Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
  • Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
  • Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
  • Maintained a clean and organized work environment to enhance the shopping experience for customers
  • Effectively communicated promotions, discounts, and special offers to customers at the point of sale

Seasonal Sales Associate

Victoria's Secret
01.2022 - 02.2022
  • Provided exceptional customer service to ensure a positive shopping experience for customers during peak holiday seasons
  • Assisted customers in finding the perfect gifts by providing product knowledge and recommendations based on their needs and preferences
  • Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked at all times
  • Processed cash, credit card, and mobile payments accurately using point-of-sale (POS) systems

Education

Associate's degree - Liberal Arts & Sciences

CUNY New York City College of Technology
Brooklyn, NY
06-2024

High School Diploma -

John Dewey High School
Brooklyn, NY
06-2020

Skills

  • Communication Skills

  • Organizational Skills

  • Time Management

  • Merchandising

  • Retail Sales

  • Customer Service

  • Typing

  • POS

  • Computer Skills

  • Sales

  • Upselling

  • Serving Experience

  • Leadership

  • Curriculum Development

  • Writing Skills

  • Makeup application

  • Technical writing

  • Fashion retail

  • Marketing

  • Social media management

  • Social listening

  • Google Docs

  • Analysis skills

  • Office experience

  • Video editing

  • Research

  • Presentation Skills

  • Video Production

  • Organized and efficient

  • Public speaking

  • Answering phones

  • Professional appearance

  • Community outreach

Certification


  • Business Analysis Certification, 07/01/24, Present, Successful completion of business analysis, and process management dealing with charts and business processes.

Willing To Relocate


  • New York, NY
  • Manhattan, NY

Assessments

  • Working with MS Word documents, Proficient, 08/01/21
  • Customer focus & orientation, Proficient, 08/01/21
  • Management & leadership skills: Planning & execution, Proficient, 06/01/23
  • Customer service, Proficient, 06/01/24
  • Work style: Reliability, Proficient, 12/01/21
  • Marketing, Proficient, 07/01/24
  • Retail customer service, Proficient, 12/01/21
  • Supervisory skills: Motivating & assessing employees, Proficient, 09/01/22
  • Administrative assistant/receptionist, Proficient, 05/01/22
  • Social media, Proficient, 06/01/24

Interests

  • Volunteer Work

Timeline

Fashion Volunteer

Lindsey Media
09.2024 - 09.2024

Fashion Volunteer

Art Hearts Fashion
02.2024 - 02.2024

Group Leader

NIA Community Services Network
01.2023 - 06.2024

Customer Service Associate

Nordstrom Rack
10.2022 - 01.2023

Sales Associate

Designer Brands Inc.
04.2022 - 08.2022

Seasonal Sales Associate

Victoria's Secret
01.2022 - 02.2022

Associate's degree - Liberal Arts & Sciences

CUNY New York City College of Technology

High School Diploma -

John Dewey High School

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Kira Ragland