Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Internship
Timeline
Generic

Kira Robertson

La Vista,NE

Summary

Experienced with managing admissions processes and providing guidance to patient's and their families. Utilizes organizational and communication skills to ensure seamless processing and positive interactions. Knowledge of admissions procedures and regulations, with focus on maintaining high standards of integrity and efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Admissions Coordinator

Bethany Lutheran Home
05.2024 - Current
  • Complete admission paperwork with new admits and their families.
  • Discharge plan skilled residents by making referrals to home health, hospice, non-profit agencies, etc.
  • Meet with families to address any concerns on their loved ones.




Order Picker

Buckle
11.2023 - 05.2024
  • Prepare orders by processing requests, pulling materials from warehouse, packing boxes, and preparing shipments.
  • Inspect and restock items from customer order returns.
  • Stock items from distribution center warehouse.

Youth Program Specialist II

Youth Rehabilitation Treatment Center – Kearney
12.2022 - 10.2023
  • Established clear policies for handling emergency behavioral, illness, and injury incidents.
  • Organized special events and activities to boost youth engagement and improve lives of at-risk children.
  • Observed staff and youth to verify compliance with educational, safety, and interpersonal guidelines.

Club Customer Service Outfitter

Cabela's
08.2022 - 12.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Cashier

Cabela's
06.2022 - 08.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.

Salesman

Tradehome Shoes inc.
12.2021 - 05.2022
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Increased sales by offering advice on purchases and promoting additional products.

Team Leader

Cabela's
08.2019 - 12.2021
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Built strong relationships with customers through positive attitude and attentive response.

Education

Bachelors - Social Work Comprehensive, Behavioral and Mental Health & Ethnic Studies

University of Nebraska – Kearney
Kearney, NE
05.2024

Masters - Social Work

University of Nebraska – Omaha
Omaha, NE
08.2026

Skills

  • Active Listening
  • Balancing 40-hour work week while taking 12-15 credit hour classes
  • Continuing education to further knowledge
  • Communicating with others in an effective, timely manner through verbal or email interactions
  • Accepting and applying feedback to improve skills
  • Collaborate with others to achieve the same goals

Accomplishments

    Employee of the Month - April 2025

Certification

  • Certified Social Worker - September 2024-2026

Internship

  • Social Work Student, 01/2024 - 04/2024
  • CHI Good Samaritan Hospital – Kearney, NE
  • Discussed discharging plans with patients and their families.
  • Charted each interaction with patients and treatment team.
  • Made referrals when appropriate.
  • Attended mandatory daily meetings to discuss patient progress.

Timeline

Admissions Coordinator

Bethany Lutheran Home
05.2024 - Current

Order Picker

Buckle
11.2023 - 05.2024

Youth Program Specialist II

Youth Rehabilitation Treatment Center – Kearney
12.2022 - 10.2023

Club Customer Service Outfitter

Cabela's
08.2022 - 12.2022

Cashier

Cabela's
06.2022 - 08.2022

Salesman

Tradehome Shoes inc.
12.2021 - 05.2022

Team Leader

Cabela's
08.2019 - 12.2021

Bachelors - Social Work Comprehensive, Behavioral and Mental Health & Ethnic Studies

University of Nebraska – Kearney

Masters - Social Work

University of Nebraska – Omaha

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