Sayan Polota

• Recruiting Youth Challenge Program graduates with post-secondary career education. and concurrent high school education, leading to service industry certificates, and other real-world training and certification that results in Job Placement.
• Informing as many 17-20 Year old Youth Challenge graduates of the benefits of having a certification we offer and how it'll benefit their resume which can lead to life-long career.
• Keep families and community “in the loop” via email updates, special events and briefings.
• Use all available media, technology, social media to market Job Challenge, including digital marketing
• Guide parents and future Associates with step by step process in completing application.
• Building a trustworthy relationship with Parents and future associates.
• Working with Youth Challenge Academy Kalaeloa to recruit Cadets, along side working with staff and cadres.

• Facilitate success for each cadet during the Post-Residential Phase by establishing and maintaining program contact in order to cultivate the relationship between mentor and cadet, between mentor and the Academy, between the cadet and the Academy, and to assess each cadet’s Post-Residential Action Plan (P-RAP) viability.
• Maintain monthly contact with mentors, mentees, and families, in that order.
• Assist mentors and mentees in relationship development, relationship maintenance, and location of resources for P-RAP development and execution, where appropriate.
• Enter data into appropriate data management program.
• Maintain appropriate written case management notes when

necessary.

• Assist with Mentor activities (On Site Visits, P-RAP review, Mentor letter writing, Service to Community Projects, and the Post Residential Brief).

• Developed innovative solutions to complex problems, resulting in improved organizational performance.
• Mentored junior members for accelerated career growth, developing future leaders.
• Resolves differences among residents and intervenes in youth altercations.
• Monitors youth behavior and maintains awareness of cadets' emotional and physical needs.

• Use aseptic techniques to sterilize endoscopes, forceps, snares and other endoscopic tools and equipment.
• Transported and helped patients prior to and following procedures.
• Review procedure requirements to select and set up appropriate equipment and supplies.
• Measured vital statistics and applied monitoring equipment to prepare patients for procedures.
• Adhered to operating and safety procedures during cleaning, disinfecting and sterilizing endoscopes and equipment.
• Set-up and tore down procedure rooms in preparation for upcoming operations.
• Cared for patients undergoing endoscopy procedures and transitioned from pre- to post-procedure care.
• Sterilized and distributed endoscopic instrumentation and equipment.
• Positioned patients using understanding of anatomy and procedures.
• Prepared collected specimens for cytological, microbiological and pathological analysis.
• Ran diagnostic tests and biologic quality assurance tests on endoscopic machines.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Understood and followed oral and written directions.

• Teamed with peers, technicians and pharmacists to prioritize and complete orders.
• Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
• Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
• Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
• Verified prescriptions and drug labels, documents and packages.
• Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
• Interpreted and processed medication orders under supervision of pharmacist.
• Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
• Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
• Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
• Prepared prescription transfers to other pharmacies.
• Transmitted claims to insurance companies for payment and reconciled EOBs.
• Improved inventory management procedures to reduce overhead, backorders and overstock.
• Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
• Flagged potential side effects and allergies to prescribed medications for patients.
• Answered telephones to respond to questions or requests.
• Entered prescription information into computer databases.
• Operated cash registers to accept payments from customers.
• Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
• Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
• Received written prescription or refill requests, verifying information for completeness and accuracy.
• Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
• Cleaned and maintained equipment or work areas according to prescribed methods.
• Ordered, labeled and counted stock of medications and entered inventory data into computer.
• Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
• Maintained proper storage and security conditions for drugs.
• Prepared and processed medical insurance claim forms and records.
• Received and stored incoming supplies and informed supervisors of stock needs and shortages.
• Established or maintained medications and other patient profiles.
• Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.

• Stocked, rotated and faced products with attention to product quality and expiration dates.
• Removed expired and overripe items to provide freshest options and eliminate health risks.
• Rotated stock to maintain freshness.
• Greeted customers and offered to help locate produce items.
• Opened boxes and stocked products in appropriate sections.