Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Niya Reid

Angier,NC

Summary

Aiming to leverage my abilities to successfully fill the vacancy on your team. I can be relied upon to help your team achieve its goals. Reliable worker with excellent communication, time management, and computer skills. Patient-centered and goal-focused Endoscopy Technician offering over 2 years of experience in equipment preparation and maintenance for Endoscopy procedures. Detail-oriented, hardworking technician easily learns new techniques, equipment and software. Patient-focused Endoscopy Technician highly experienced in preparing equipment and supporting physicians and nursing staff before and during procedures. Offers attention to detail and strong interpersonal and organizational skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. High-energy Front Office Manager brings significant experience and great customer service skills. Focused on eliminating bottlenecks and maximizing productivity to meet challenging daily demands. Enthusiastic, friendly and personable demeanor with knack for organization. Highly-qualified business administration professional driven to oversee operations with results-oriented mindset. Versed in best practices and strategies for streamlining workflows.

Overview

9
9
years of professional experience

Work History

Endoscopy Technician, Front Desk Administrator, Insurance Coordinator

The GI Guy
Fuquay Varina, NC
05.2021 - Current
  • Maintained endoscopy equipment, including cleaning, sterilizing and troubleshooting.
  • Assisted physicians with endoscopic procedures such as esophagogastroduodenoscopies, colonoscopies, sigmoidoscopies, enteroscopies and biopsies.
  • Prepared rooms for endoscopic procedures according to established protocols.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Assisted with onboarding process by preparing new hire paperwork packets.
  • Provided basic technical support related to office equipment such as computers or printers.
  • Performed administrative tasks such as filing, copying, data entry, and scanning documents.
  • Managed incoming calls, directed them to the appropriate personnel, and took messages when necessary.
  • Greeted customers and answered inquiries in a friendly manner.
  • Sterilized and distributed endoscopic instrumentation and equipment.

Crew Member

Chipotle
Fuquay Varina
10.2018 - 06.2021
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Cashier

Dry clean spot
Fuquay Varina, NC
11.2017 - 10.2018
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Crew Member

Dunkin Doughnuts
Fuquay Varina, NC
06.2016 - 10.2017
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.

Crew Member

Hibachi and Company
Lillington, NC
04.2015 - 05.2016
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.

Education

Associate of Science - Medical Office Management

Central Carolina Community College
Sanford, NC
05-2022

Medical Insurance Coding And Billing

Central Carolina Community College
Sanford, NC
05-2020

High School Diploma -

Harnett Central High School
Angier, NC
06-2018

Skills

  • Strong personal skills
  • Love working with and helping people
  • Dependable
  • Adaptive team player
  • Hard Worker
  • Active listening skills
  • Team Player
  • Energetic work attitude
  • Maintaining Endoscopic Equipment
  • Room Preparation
  • Certified In Cpr
  • Patient Care
  • Specimen Collection
  • Patient Positioning
  • Colonoscopy And Panendoscopy Procedures
  • Endoscope Disinfection
  • Scope Calibration

References

References available upon request.

Timeline

Endoscopy Technician, Front Desk Administrator, Insurance Coordinator

The GI Guy
05.2021 - Current

Crew Member

Chipotle
10.2018 - 06.2021

Cashier

Dry clean spot
11.2017 - 10.2018

Crew Member

Dunkin Doughnuts
06.2016 - 10.2017

Crew Member

Hibachi and Company
04.2015 - 05.2016

Associate of Science - Medical Office Management

Central Carolina Community College

Medical Insurance Coding And Billing

Central Carolina Community College

High School Diploma -

Harnett Central High School
Niya Reid