Kira Smith
Libertyville
Summary
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tattoo Artist
Soul Ink Tattoo Studio
02.2023 - Current
- Created custom tattoo designs for customers.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
- Performed clean, high-quality work at all times.
Barista
Smokey Row Coffee
02.2023 - 12.2024
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Developed new employee onboarding program, accelerating training process and improving new hire performance.
Receptionist
Copeland Auto Repair
10.2022 - 02.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
Barista
Hub Coffee
06.2022 - 12.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Barista
Sidecar Coffee Shop
01.2022 - 06.2022
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
Barista
Starbucks
09.2018 - 02.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Worked at multiple locations over the years. Ottumwa, Fairfield, and Waterloo, IA.
Education
No Degree - Business Administration
University of Northern Iowa
Cedar Falls, IA05-2023
No Degree - Business Administration
Indian Hills Community College
Ottumwa, IA05-2021
Skills
- Hygiene and sterilization
- Design skills
- Professionalism and ethics
- Creativity and imagination
- Money handling
- Time management
- Team player
- Problem-solving
- Cleanliness
- Espresso machine operation
- Latte art
Certification
- First Aid Certification
- Bloodborne Pathogens Certification
Timeline
Tattoo Artist
Soul Ink Tattoo Studio
02.2023 - Current
Barista
Smokey Row Coffee
02.2023 - 12.2024
Receptionist
Copeland Auto Repair
10.2022 - 02.2023
Barista
Hub Coffee
06.2022 - 12.2022
Barista
Sidecar Coffee Shop
01.2022 - 06.2022
Barista
Starbucks
09.2018 - 02.2022
- First Aid Certification
- Bloodborne Pathogens Certification
No Degree - Business Administration
University of Northern Iowa
No Degree - Business Administration
Indian Hills Community College
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