Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kira Springstead

Saint Augustine,FL

Summary

Skilled Informatics Support Analyst with background in analyzing and resolving complex technical issues while ensuring high levels of customer satisfaction with clinicians and end users. Strengths include superb analytical skills, ability to work under pressure, and commitment to improving operational efficiency. Previous role involved streamlining informatics support processes, effective troubleshooting, excellent understanding of workflows, and fostering team collaboration with projects.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Clinical Informatics Support Analyst

Baptist Health Medical Center
Jacksonville, FL
01.2024 - Current
  • Assists with implementation of new technologies, projects, and upgrades for existing clinical information systems, including EPIC and other applications.
  • Evaluates current workflow processes related to the management of patient information and developed strategies for optimization.
  • Works alongside a variety of healthcare roles including nurses and physicians to support and train on healthcare technology systems.
  • Responsible for supporting end users of all levels across Baptist Health, including inpatient, ambulatory practices, hospitals, and free-standing emergency rooms.
  • Responsible for ensuring that end-users have high levels of system proficiency and understanding of system workflow, which will ensure the proper, effective, safe, and efficient use of clinical information systems.
  • Provides training, education, and support with the ambulatory/hospital providers and staff.
  • Monitors EHR adoption to track performance related to patient safety, regulatory, and financial goals.
  • Responsible for onsite and remote user assistance with system navigation, troubleshooting of clinical application software, issue escalation and training needs.

Registered Nurse Care Manager

Wolfson Children’s Hospital
Jacksonville, FL
01.2023 - 01.2024
  • Coordinated discharge planning activities including arranging for home health services and post-hospital follow up appointments.
  • Monitored patient progress through chart reviews, physician contacts, and regular communication with family members.
  • Served as a liaison between physicians, hospitals, insurance companies, employers., providing accurate information about case management programs offered by the organization.

PICU Charge Nurse

UF Health Jacksonville
Jacksonville, FL
01.2021 - 01.2023
  • Provided direct care to pediatric patients with complex medical needs.
  • Performed bedside procedures such as endotracheal intubation or chest tube insertion.
  • Analyzed laboratory results and other diagnostic data to identify potential issues or concerns.
  • Assisted in the development and implementation of departmental policies and procedures.

Education

Bachelor of Science - Nursing

University of North Florida
Jacksonville, FL
05-2021

Master of Science - Nursing Clinical Informatics

Jacksonville University
Jacksonville, FL

Skills

  • Workflow Processes
  • Information System Strategy
  • Liaison for End Users throughout Organization
  • Quality Assurance
  • Adaptability and Flexibility
  • Team building

Accomplishments

  • Leadership recognition for the Ambient Documentation Rover project and support
  • Assisted with the project initiative of Dax Co-Pilot
  • Provided TDR testing for multiple expansion projects throughout the organization

Certification

  • Registered Nurse Licensure
  • BLS
  • ACLS and PALS

Timeline

Clinical Informatics Support Analyst

Baptist Health Medical Center
01.2024 - Current

Registered Nurse Care Manager

Wolfson Children’s Hospital
01.2023 - 01.2024

PICU Charge Nurse

UF Health Jacksonville
01.2021 - 01.2023

Bachelor of Science - Nursing

University of North Florida

Master of Science - Nursing Clinical Informatics

Jacksonville University

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Kira Springstead