Summary
Overview
Work History
Education
Skills
Timeline
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Kira Toxey

Summary

Reliable and organized hospitality specialist with 2+ years of experience in fast paced restaurants. Skilled in guest service, multitasking, and teamwork.

Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Overview

3
3
years of professional experience

Work History

Intern

The Odd Guys Brewing
08.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided information about company products and services, and capitalized on upsell opportunities.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Helped organize and support marketing event at beer festivals.

Hostess

Domu
01.2024 - 08.2024
  • Managed guest seating and wait list during high-volume hours
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Maintained a clean and organized host stand and dining area
  • Assisted and supported teammates in a fast-paced, hands-on environment
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Hostess

The Melting Pot Restaurant
01.2022 - 03.2023
  • Managed reservations, books, and waitlists
  • Welcomed guests, managed table turnover, and accommodated special requests
  • Communicated with both front and back of house staff to keep an efficient environment.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating, and menu information.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

College in History - Business Administration And Management

University of Tampa
Tampa, FL
06.2025

High school diploma - undefined

Apopka High School
Apopka, FL
05.2024

Skills

  • Scheduling
  • File systems maintenance
  • Presentations
  • Interpersonal and social skills
  • Computer skills
  • Resource management
  • Project Support
  • Attention to detail
  • Microsoft Office Suite
  • Outstanding communication skills

Timeline

Intern

The Odd Guys Brewing
08.2024 - Current

Hostess

Domu
01.2024 - 08.2024

Hostess

The Melting Pot Restaurant
01.2022 - 03.2023

High school diploma - undefined

Apopka High School

College in History - Business Administration And Management

University of Tampa

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